Job Description
Would you like to join a growing performance agency known for delivering innovative strategy, storytelling, and results? The agency partners with a range of exciting clients, helping clients unlock the power of paid media, content and social to drive real results.
This is a fantastic opportunity as the Client Services Manager to work in a collaborative, creative, and data-led environment where you'll have the autonomy to manage your own clients, influence strategy, and see campaigns through from lead generation to long-term customer retention.
You'll be managing a portfolio of clients, taking ownership of relationships and campaign management across Paid Search, SEO, Paid Social, and Organic social.
Responsibilities:
1. Lead day-to-day client communications, building strong and trusted relationships with PPC and Paid Social clients.
2. Support the PPC, Paid Social and SEO specialists with account management, client leadership and digital strategy recommendations.
3. Back up campaign and strategic recommendations with data, insights, and industry knowledge.
4. Spot opportunities to improve performance across the full customer journey - not just the point of lead generation.
5. Spot opportunities to up-sell and cross-sell to existing...