We'd love to hear from you if you are:customer focused with an understanding of the importance of great servicewell organised and adaptablea team player, but also can work on your own initiativecycle maintenance and repairs experience Cycle Hire SupervisorAs Cycle Hire Supervisor, you'll run the day‑to‑day cycle hire operation at Wallington. Your responsibilities include hiring out bikes and equipment while delivering exceptional service, as well as maintaining and repairing the cycle fleet to a high standard. You'll support staff and volunteers and work closely with wider property teams. The role also involves ensuring safe working practices and managing risks outdoors. In addition, you will help promote cycling experiences, share key messages with visitors, and encourage more people to enjoy the outdoors. You'll manage cash‑handling procedures and contribute to meeting income and participation targets. Overall, you will play a key role in creating brilliant cycling experiences that inspire visitors and support the National Trust’s conservation work.As part of the Active Outdoors team you’ll help visitors enjoy the estate through high‑quality cycling experiences. You’ll work alongside friendly colleagues and volunteers in a busy, visitor‑focused environment where no two days are the same.You’ll champion great service, support our conservation purpose, and help ensure our cycling offer is welcoming, accessible and safe for everyone.You can view the full role profile for this role in the document attached. You don't need to have all of the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what’s possible in this role.The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.Substantial pension scheme of up to 10% basic salaryFree entry to National Trust places for you, a guest and your children (under 18)Rental deposit loan schemeSeason ticket loanEV car lease scheme (for roles that meet the salary criteria)Perks at work discounts such as gym memberships, shopping discount codes, cinema discountsHoliday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.Flexible working whenever possibleEmployee assistance programmeFree parking at most Trust places Click here to find out more about the benefits we offer to support you. Closing Date: 08 February 2026 Important noticeIn line with our redeployment policy, we’ll prioritise applications from National Trust employees who are under formal notice of redundancy.*Internal Applicants only* Our colleagues work for the National Trust in many locations and sometimes don't have easy access to internal vacancy listings. Using the internet ensures we can reach as many of our colleagues as possible. We appreciate that this can be frustrating for external talent. Do note that some roles are released externally after an initial period of time. To apply for this vacancy simply click the 'apply' button in the top right hand side of the page.If you need any help with your application, i.e. due to technical difficulties, please call us on 0370 240 0274 or email us at recruitmentenquiries@nationaltrust.org.ukIf you require an adjustment to the application process, for example due to disability or medical condition, please call us on 0370 240 0274 or email us at adjustments@nationaltrustjobs.org.uk and we'll support you as best as we can. For examples of how, please see our supporting you page.Equal Opportunities Statement The National Trust celebrates diversity and is committed to creating a fair and equal society, free from discrimination. You can read more about our commitment to inclusion and diversity here. Safeguarding Statement The National Trust is committed to a safe recruitment processes to help the organisation attract and appoint the right staff/volunteer for the role and responsibilities as set out in the vacancy advert. We will not accept applicants who are not suitable to work with children, young people or adults at risk. If you have any questions around your suitability for this vacancy, please contact the people service centre. Please note we reserve the right to close this advert early and therefore we encourage you to apply for this position early. 171595IRC171595MorpethFixed Term p/t (until 07/11/26)Ends: Feb 8th 219.3 mi from Bury Saint Edmunds IP28, UKINTERNAL APPLICANTS ONLYIn this role you’ll help everyone who visits enjoy our cycle trails, sharing your enthusiasm for cycling to provide a high-quality service. With every conversation you have, you’ll find ways to help people get the most from their visit and build a great all-round outdoors experience. Salary: £12.75 an hourDuration: Seasonal role until 7 November 2026Hours: This is a zero-hour contract, meaning we can’t guarantee a set number of hours each week. While we aim to provide a consistent work pattern, flexibility is needed as schedules may change based on business needs. We’ll try to give as much notice as possible. The role includes weekends and Bank Holidays but does not require evening or split shifts. Shifts will be at weekends and during school holidays.Interview date: Thursday 12 FebruaryFor this role, you’ll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role.Wallington, Cambo, Morpeth, NE61 4ARCompliance.Eligibility to Work in the UK12.75 per hour