Atlanta Metropolitan State College is seeking a detail-oriented and student-focused Part-Time Registrar¿s Office Assistant to support CRM operations and the processing of applications for readmission. This position plays a key role in ensuring a smooth and supportive experience for returning students by maintaining accurate records, managing communication workflows, and assisting with readmission processes.
Responsibilities
Key Responsibilities:
1. Maintain and update student records within the College¿s CRM and student information systems
2. Process applications for readmission, including reviewing documentation and verifying eligibility requirements
3. Communicate with prospective returning students regarding application status, deadlines, and next steps
4. Ensure compliance with FERPA and institutional policies when handling student records
5. Track and manage CRM workflows, tasks, and communications related to readmission
6. Collaborate with Admissions, Academic Advising, and academic departments to facilitate timely decisions
7. Respond to student inquiries via phone, email, and CRM platforms in a professional and customer-focused manner
8. Assist with data validation, reporting, and record audits
9. Provide general administrative support to the Registrar¿s Office as needed
Required Qualifications
Minimum Qualifications:
10. Associate degree *and* One year of related work experience.
11. Strong attention to detail and organizational skills
12. Excellent written and verbal communication skills
13. Ability to manage confidential information with discretion
14. Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
15. Ability to work independently and manage multiple tasks efficiently
Preferred Qualifications
Preferred Qualifications:
16. Experience working in a higher education environment
17. Familiarity with CRM platforms (e.g., Element 451, Salesforce, Slate, Banner, or similar systems)
18. Customer service or administrative support experience
19. Knowledge of student records or enrollment processes
Proposed Salary
The proposed Salary for this position is $14.00 - $16.00
USG Core Values
The University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at .
Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at .
Conditions of Employment
Offers of employment are subject to federal and state laws, as well as the statutes, rules, and regulations of this institution, and the Bylaws and Policies of the Board of Regents (BOR) of the University System of Georgia (USG).
Background Check
Offers of employment are subject to a background investigation, including criminal records history, to determine eligibility for employment. Additionally, credentials and employment history stated in your application materials are also subject to verification.
For certain positions, a satisfactory credit check, MVR, or other relevant investigations may also be conducted.