Deputy Operations Manager – Complex Care
Wolverhampton (Office-Based with Regional Oversight)
Salary: From £35,000 per annum (DOE)
Full-Time | Permanent
About the Company:
A leading provider of specialist community-based healthcare services is seeking a Deputy Operations Manager to join their growing Complex Care division. This organisation delivers high-quality, person-centred care to adults and children with complex health needs, including tracheostomy, ventilation, spinal injury, and brain injury.
With a strong reputation for clinical excellence and innovation, this is an exciting opportunity to join a dynamic and expanding team making a genuine difference in people’s lives.
The Role:
Working closely with the Operations Manager, you’ll help ensure the smooth and compliant delivery of community-based complex care services across multiple regions. You’ll be responsible for service performance, governance, quality assurance, and leadership of operational teams to maintain exceptional standards of care.
Key Responsibilities:
* Oversee day-to-day operations of complex care packages, ensuring safety and compliance.
* Support and guide Care Coordinators, Nurses, and Team Leaders.
* Lead audits, staff supervisions, and service reviews.
* Liaise with commissioners, ICBs, multidisciplinary teams, and families.
* Support the development of new care packages and onboarding of staff.
* Participate in safeguarding investigations and root cause analysis.
* Drive continuous improvement and promote professional growth within the team.
About You:
We’re looking for an organised, motivated leader with a passion for quality care and operational excellence.
You’ll bring:
* Experience in a management or leadership role within healthcare (e.g. Deputy Manager, Operations Lead, Senior Coordinator).
* Strong understanding of CQC regulations, safeguarding, and compliance frameworks.
* Excellent communication, problem-solving, and organisational skills.
* Flexibility to travel regionally and support operational needs.
* Full UK driving licence and access to own vehicle.
What’s on Offer:
* Competitive salary from £35,000 per annum (DOE).
* Clear progression route towards Operations Manager.
* Ongoing professional development and support.
* Collaborative working culture within a supportive senior and clinical team.
* The opportunity to shape and influence one of the region’s fastest-growing complex care providers.
Ready to make a difference?
Apply today to join a forward-thinking healthcare organisation committed to delivering exceptional complex care in the community.
About TRCGroup:
We break the mould when it comes to recruitment agencies. With a straight-forward approach, we know how to get results for both our candidates and clients. As a multi-vertical recruitment agency, we source candidates for both temporary and permanent contracts across a range of disciplines.When you choose to work with The Recruitment Crowd, you’re choosing a team of devoted recruitment consultants who will only find the perfect fit for you.So if you’re looking for a recruitment agency in Leeds that provides a reliable service and trusted advice, The Recruitment Crowd have you covered. As far as recruitment agencies go, we’re a bit different! We’re friendly and talented and know our stuff!A job shouldn’t be a drag and that’s why we listen to individual candidate needs and match them perfectly to our clients. We invest in every candidate, addressing individual goals to ensure everyone comes out on top. That means reliable, professional, no bull recruitment.