Senior Accounts Assistant at Blackstar Amplification Ltd
Position: Service Assistant
Location: Northampton, UK
The Company: Launched in 2007, Blackstar is globally recognised and respected as an innovator and leader in guitar amplification design. We are a company of musicians who are truly passionate about what we do and understand the importance of great tone.
Blackstar is based in Northampton, with over 100 years’ combined experience in guitar amplification design and production. Our team pioneers change in the industry and has a strong commitment to driving transformational innovation within all of our products. Blackstar products are the best in the world for design, technology and performance – we create the ultimate tools for self-expression.
Blackstar Amplification’s Service team are we are seeking a dedicated and motivated Service Assistant.
Overall purpose of the job: To assist the Service Department with the day to day running of the workshop.
The duties and responsibilities will include, but are not limited to:
* Assisting in day-to-day Service activities
* General duties within the department, such as packing, shipping, and keeping the department tidy and well stocked
* Controlling the spares provision – from ordering the parts from our factories to shipping them to our customers
* Shipping, preparation and admin for our Loan Stock amplifiers, supplying them on time to everyone from a small festival to our international artists
* Assisting with our Quality Checking procedures
* Functional testing of repaired products
* General Goods in and Goods out duties
Required Knowledge and Experience:
* Minimum C grade passes GCE/GCSE Maths and English
* High level of attention to detail
* Highly organised
* Excellent verbal and written communication skills
* Excellent numerical and analytical skills
* Knowledge of musical equipment connectivity
* Independent and self-reliant
* A flexible approach to work
* Strong team and work ethics
* Personable and outgoing nature
* Excellent interpersonal skills
* Enthusiastic, conscientious, committed and dependable
* Very methodical and diligent record keeper
* Ability to manage time effectively and prioritise appropriately
* HNC or higher in Electronics or similar engineering subject
* Some customer service experience
* Full UK Driving Licence with use of car
* Passion for the music industry and electronics
* Willing to work extra hours in order to meet deadlines
The Environment:
* Blackstar is a unique environment; we are all musicians/music lovers and the dress code is relaxed. Our teams are experts in their field and we are incredibly passionate about our products and the industry as a whole. Most of our staff have worked in the industry for a long time and we are looking for candidates who wish to grow with the company and share in our current and future success.
* Office hours are 8:00am to 5:00pm Monday to Friday, with a willingness to work extra hours as and when required to achieve project deliverables to schedule. Flexible approach to working hours/environment where possible, according to needs.
If you share our passion, approach your work with pride, are driven by innovation, want to be the best and help to grow our global brand to its highest potential we would love to hear from you. Please apply with an up-to-date CV and a covering letter telling us why you are the right person for the role.
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