About the Role
We are looking for a confident Support Worker with a passion for delivering outstanding care. You’ll be working 42 hours a week (12‑hour shifts, both day and night shifts), making a positive difference to the lives of the people in our care at Cygnet Appletree.
Cygnet Appletree, near Durham, is a mental health hospital for women that includes Pippin Ward, a specialist PICU service, and Bramley Ward, an intensive support service for women with a personality disorder and complex mental health needs. Our person‑centred service has been designed with wellness in mind, providing a safe and comfortable environment that promotes efficient rehabilitation and recovery. We are dedicated to understanding, stabilising and breaking the traumatic cycles of relapse that can impact service users’ lives.
Key Responsibilities
* Support both management and team members in the day‑to‑day running of the service.
* Ensure duties are allocated effectively and safely.
* Offer enhanced care with a flexible learning approach for all the people in our care.
* Provide guidance & encouragement through physical & emotional support.
* Learn about individuals’ specific needs & provide help in the most appropriate way.
* Assist with medical & welfare needs and report as required.
* Safeguard and maintain a safe & clean environment for all.
Benefits & Compensation
* Starting pay rate £13.15 per hour, post‑probation £13.45 per hour, and £13.70 per hour post 18 months.
* Opportunities for further learning with our excellent apprenticeship scheme.
* Flexible working with the opportunity for overtime.
* Regular coaching & appraisal.
* Expert supervision & peer support.
* Employee discount savings & Cycle‑to‑Work scheme.
* Additional healthcare and financial benefits.
Qualifications & Traits
* Genuinely driven with a desire to make a real difference in people’s lives.
* Excellent communicator & a good team player.
* Sensitive & intuitive with the energy required to provide a trusting, stimulating & varied environment.
* Passionate about empowering & supporting service user independence.
* Successful candidates will be required to undergo an enhanced DBS check.
Why Join Cygnet?
We have been providing a national network of high‑quality specialist mental health services for more than 30 years. We have built a reputation for delivering pioneering services and outstanding outcomes. Our expert care enables thousands of individuals to consistently make a positive difference to their lives.
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