Overview
Established in 1994, ECG Facilities Services is a leading provider of Mechanical and Electrical (M&E) maintenance across the UK. With a strong presence in the commercial, retail and industrial sectors, ECG also delivers specialist services in water hygiene and managed services - operating 24/7, 365 days a year.
Role
Subcontract Co-ordinator
Location: Blantyre
Package & Benefits
Location: Glasgow, Blantyre
Salary: £26,500 - £28,000
Hours: 40 hours per week
Company Benefits
* Pension scheme
* 360 Wellbeing
* Extensive training and support
Essential Duties & Responsibilities
* Coordinate and schedule subcontractor maintenance and reactive visits to client sites.
* Manage and update ECG’s CAFM system, Corrigo.
* Manage and update a range of client driven CAFM systems, such as eLogbook’s, Maistro.
* Respond to client enquiries and provide excellent customer services.
* Ensure compliance with client driven SLAs & KPIs.
* Work effectively & efficiently in a fast-paced environment.
Skills & Qualifications
Knowledge & Understanding
* Knowledge/use of CAFM systems such as eLogbooks, Maistro, Concerto.
* Previous experience in a similar role – coordination of subcontractor work activities.
* Previous experience/knowledge of the Facilities Management/Building Services Industry.
* Facilities Management Helpdesk Experience.
* Working knowledge of Service Level Agreements and Key Performance Indicators.
Skills
* Excellent communication skills, both verbal and via email.
* Good numeracy skills.
* Proficiency in Microsoft software; Word, Excel, SharePoint, Outlook etc.
* Highly detailed.
* Excellence in customer services.
* Experience of working in a fast-paced office environment.
* Ability to manage workload effectively, prioritising key tasks.
* Team player – essential to integrate into a close-knit team.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, colour, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, or disability.
Need more info?
Lauryn will be happy to help!
07581 081547
lwishart@ecg-maint.com
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