Flight Coordinator - Part Time, Hounslow
Client: DO & CO Airline Catering
Location: Hounslow, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Reference: 6cee50a1525c
Job Views: 7
Posted: 18.06.2025
Expiry Date: 02.08.2025
Job Description
* Ensure the delivery of exceptional DO & CO quality on time at Heathrow Airport with maximum efficiency, in accordance with customer requirements.
* Manage daily activities such as pick-up times, updating the flight coordinator log sheet, check sheets, and delivery notes.
* Prepare adequate handovers to crew by submitting all paperwork, briefing on menu changes, SPML requests, etc. Control the truck after offloading, ensuring the amount of loaded and offloaded carts match.
* Verify correct packing and seal trolleys prior to departure from the site.
* Collaborate with Transport and Dispatch to ensure smooth delivery of goods to aircraft.
* Represent DO & CO in daily communications with customers and work closely with aircraft crew to confirm correct delivery of goods.
* Adhere to SOPs, Critical Control Points, Health and Safety, Food Safety, and legal requirements.
* Establish systems to ensure product quality, resolve problems with solutions, and initiate continuous improvement.
* Provide productivity and performance reports to management.
* Manage team performance proactively, offering development and succession planning opportunities.
Qualifications
* Valid full UK driving license, especially for manual vehicles.
* Strong customer service skills, dedication to excellence, and a strong work ethic.
* Excellent organizational, analytical, and communication skills.
* Good time management and attention to detail.
* Problem-solving skills and ability to multitask.
* Teamwork confidence.
* Flexibility to work evenings, weekends, and public holidays, as operations run 7 days a week.
* Right to work in the UK.
Additional Information
We offer a positive work environment with benefits including:
* Competitive salary
* Shift hours: 17:00 - 23:00
* Referral bonuses through our Refer a Friend Scheme
* Free on-site meals
* In-house training opportunities
* Career development at national and international levels
* Work with a leading player in the luxury global gourmet entertainment market
DO&CO is an equal opportunity employer. All applicants will be considered without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
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