Zendesk Technical Architect | PreSales | Architecture | Engineering | Integrations | CCaaS | Remote | £80,000 - £90,000
Peaple Talent have partnered exclusively with a consultancy looking to hire an experienced Technical Architect to support in an abundance of projects associated with Zendesk implementations.
You will have a proven background architecting Zendesk implementations and configurations and an up to date understanding of the current suite of functionality that Zendesk offers.
* Stakeholder engagement – internal and external supporting in the solution build and eventual architecture to be passed onto the engineering/administrative team
* Develop custom Zendesk configurations, workflows and automations for a myriad of end-clients across the UK retail, logistics, healthcare and more
* Design scalable and resilient integration architecture with API development and appropriate use of Zendesk plugins
* Assess and Audit Zendesk configurations identifying areas of improvement
* Produce TDDs and guide cross-functional teams towards your established solution architecture
Ideally you will be Zendesk certified with an extensive career working on CCaaS architecture and engineering.
This is a fully remote role for candidates based in the UK, you might travel to client site once a quarter which will be funded by the client.
Offering circa £90,000 + benefits, this is a fantastic opportunity to join a massively growing consultancy who are performing phenomenally well in spite of market trends.
Please apply for more information.
Zendesk Technical Architect | PreSales | Architecture | Engineering | Integrations | CCaaS | Remote | £80,000 - £90,000