Job Title: Field Technician (Previous Relevant Experience is Required), Ipswich
We are seeking experienced IT Field Engineers to join our team in Ipswich. Candidates must be eligible for Garda clearance and willing to travel to customer sites and our Dublin head office as needed.
This role offers an opportunity to work with a company serving public sector clients, contributing to national safety and life-saving initiatives.
Key Responsibilities:
1. Assist with the installation of equipment and materials according to contract manuals and procedural standards, under the guidance of the Project Lead Engineer / Field Engineer.
2. Provide technical support for troubleshooting and fixing customer solutions.
3. Escalate ongoing issues through the appropriate channels for problem management.
4. Review and manage open incidents daily, ensuring timely resolution and efficient workflow.
5. Possess IP experience and knowledge of network infrastructure and PC products.
What We Offer:
At Telent, your career can span various sectors and roles, offering opportunities to develop new skills and make a meaningful impact. We foster an inclusive culture that values diversity and ideas, ensuring everyone can thrive at work.
* Company Vehicle
* Medical Insurance
* 34 days holiday including public holidays, with options to buy or sell additional days
* Company pension scheme
* Family-friendly policies
* Occupational health support and wellbeing portal
* Discounts on cinema, dining, and shopping through Telent Rewards
About Telent:
Telent is a leader in technology and specializes in designing, building, supporting, and maintaining critical digital infrastructure. With decades of experience, we help connect communities using cutting-edge technology. Join our team of over 3,000 dedicated professionals committed to excellence.
Our Values:
* Be Inclusive
* Take Responsibility
* Collaborate
* Be Customer-focused
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