Job Overview
Leading and inspiring the performance of the store team through TGI Friday's values. Overseeing aspects of the store's operation and performance, including People, Guest, Sales, Profit, Operations, Health & Safety and Property. Ensuring that TGI Friday's standards are maintained and the restaurant performance delivers its targets. Creating an environment within the store where teams and guests feel valued, loyal and celebrated. Leading by example and being a cultural ambassador for TGI Fridays. Being the next generation of Deputy General Managers.
Key Responsibilities
Overseeing store operations including People, Guest, Sales, Profit, Operations, Health & Safety and Property. Maintaining TGI Friday's standards and ensuring restaurant performance meets targets. Creating a valued environment for teams and guests. Leading by example and embodying the company's cultural values.
Qualifications
* Solid experience in a similar role with a proven track record of leading and delivering.
* Demonstrated delivery of a guest obsessed culture.
* Restaurant / hospitality experience.
* Proven track record of leading teams to success.
* Strong financial skills and ability to comfortably manage audits and due diligence.
* Ability to manage budgets, labour controls and forecasting.
* Strong commercial acumen to drive sales and deliver business results.
* Excellent problem‑solving skills and quick thinking.
* Great communication skills to lead, inspire a team and delight guests.
Benefits
* Competitive salary.
* Guaranteed 48‑hour contract (over 7‑day operation).
* 30 days paid holiday each year.
* Enhanced pension benefits and private medical healthcare.
* 50% discount on food in our restaurants for you and up to 5 guests.
* Participation in rewards programmes, long‑service awards, leadership conferences and cultural events.
* Participation in local incentives offering travel experiences.
* Skill development programmes supporting career progression.
* Apprenticeships programmes for all levels.
* Generous Refer A Friend scheme with bonuses.
* Unlimited TRONC.
* Family friendly policies including enhanced maternity and paternity pay.
* Wellbeing and support services for everyday life.
* 24/7 helpline access to nurses, counsellors, midwives and pharmacists.
* Discounted gym membership and online fitness classes.
* Flexible pay options and financial coaching resources.
Additional Information
Reporting into the General Manager, you will be involved in all aspects of store operations and lead our teams to provide the best experience for guests.
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