Venesky-Brown’s client, a public sector organisation in Glasgow, is currently looking to recruit an Admin Team Leader for an initial 3 month contract on a rate of £17.23/hour (PAYE). This role would be based on-site.
Responsibilities:
- Supervision of Clerical/Secretarial staff based within the Department.
- Management of the clerical/administrative workload of the Department. Management of leave and absence (including unplanned absences) and provision and organisation of training
- Appraisal and monitoring of performance of all Secretarial and Administrative staff.
- Participate in the interview and selection process of Administrative and Secretarial staff.
- Provide a secretarial service to the Departments.
- Provide a secretarial service to the Services Manager & Head of Services.
- Ensure customer confidentiality is maintained in accordance with policies and Statutory regulations.
- Management of one-off stationery/minor equipment requirements for the Department.
- Coordinate bookings for conference facilities within the Department.
- Records and transcribes minutes on a weekly basis for various committee meetings within the organisation.
- Provision of statistical information and analyses for patients referred directly to the department for both internal and external use.
- Creation of invoices for customers.
- Liaison with office managers in other areas.
- Maintenance of filing systems, archiving and culling of records.
- Creation and implementation of Departmental policy regarding clerical/secretarial issues.
- Liaison with key staff within the organisation regarding fault reporting.
- Participate in the Performance Management Programme including production of Personal Work Plan, establishing training needs and developing the core behavioural.
- Participates in the grievance and disciplinary procedures for staff within the Department.
- Monitors/checks and submits Timesheets for Staff.
Essential Skills:
- Educated to Higher Grade level.
- 5 years previous experience as a secretary in a similar environment.
- 1 years previous experience in a supervisory role.
- Excellent knowledge of medical terminology gained through experience or equivalent formal qualification.
- Full range of secretarial skills including word-processing and transcription of oral dictation gained through experience or through equivalent formal qualification.
- Excellent minute taking skills gained through experience or through equivalent formal qualification.
- Knowledge of office systems used within the hospital desirable.
- Experience in training staff.
- Experience in dealing with customer complaints.
- Communication and interpersonal skills.
If you would like to hear more about this opportunity please get in touch.