Job Introduction
Role Purpose
* To serve food and drinks to customers, providing a helpful and courteous service, ensuring high standards of food hygiene at all times.
* To serve within the golf shop both for retail and golf bookings.
Main Responsibilities
* Assist with the daily operations in the golf shop, serving customers, managing tee times and selling retail products.
* Comply with all operational health and safety policies on site.
* Maintain high levels of cleanliness and organization throughout the service area including catering equipment, work surfaces, tables, floors and walls in accordance with the daily cleaning schedules.
* To dispense food and beverages in the café and at functions ensuring quality of presentation and portion control in compliance with set procedures.
* Maintain a high level of presentation on all products, adhering to use by dates.
* Detail all wastage in accordance with the policy.
* Operation equipment safety, reporting any faulty equipment or concerns relating to manager.
* To understand and maintain awareness of the safe use of chemicals and cleaning agents in accordance with COSHH policy.
* To comply with all decisions, policies and standing orders of the Council and any relevant statutory requirements.
The Ideal Candidate
* Food Hygiene Level 2 certification (or equivalent)
* Over 18 years old
* Knowledge of Food Hygiene Regulations, Health and Safety at Work
* Well-developed literacy and numeracy skills
* Competent working knowledge of Microsoft Office
* Well organised
* Ability to work effectively
* Flexible and adaptable
* Motivated and committed about delivering a quality catering experience.
* Willingness to undertake training and development as necessary
About BCP Council
BCP Council provides services to a diverse community of 400,000 residents and employs more than 5,000 people. Our area includes over 15 miles of beautiful world-renowned coastline. We can offer career defining roles to transform and improve services. By working with us, you can help deliver a vision of a thriving, word-class, prosperous and inclusive place for generations to come.
Our Benefits
We offer an excellent benefits package to colleagues. Find out more on our website.
As a result of the creation of BCP Council in 2019, we are working on simplifying our terms and conditions of service and will be creating a single pay structure which is to be applicable for all employees. It is important to us that we offer benefits that our colleagues value as part of their total employment package and we are reviewing these to make sure we have it right. We have been in a process of collective bargaining since 2019 and have positively worked forward to reach an agreed position with the unions for the new contractual offer. This has taken longer than we hoped and therefore we are having to consider all alternative avenues available to enable us to remove inequality in the organisation as a result of bringing together 3 councils.
We are in the process of establishing a timescale for implementation, and all colleagues joining us will be included in these changes. We want to reassure everyone that whichever route is taken to reach the new terms and conditions, we can honour continuous service and there will not be any job reduction as a result of the implementation of Pay and Reward. If you have any questions at all about this process, please feel free to raise this with the hiring manager.