Job Ref: AM14763
Branch: Doubletree by Hilton Dartford Bridge
Location: Doubletree by Hilton Dartford Bridge, Dartford
Salary/Benefits: Competitive Salary
Contract type: Permanent
Hours: Full Time
Hours per week: 40
Posted date: 08/09/2025
Closing date: 10/10/2025
Overview
Klarent Hospitality are recruiting for a General Manager to lead the team at DoubleTree by Hilton Dartford Bridge.
Responsibilities
* Develop and implement business strategies to maximise revenue, occupancy, and profitability.
* Manage budgets, financial forecasts, and cost controls to ensure the hotel's financial objectives are met.
* Oversee all hotel operations, including front office, food and beverage, housekeeping, and leisure, ensuring efficient and effective management.
* Lead, motivate, and develop a diverse team, fostering a culture of excellence, teamwork, and professional growth.
* Maintain and exceed guest satisfaction targets, ensuring a high standard of service across all guest touchpoints.
* Build and maintain relationships with key stakeholders, including guests, suppliers, brand and corporate teams.
* Support local marketing and sales efforts to promote the hotel and drive performance.
* Ensure compliance with Hilton brand standards, health and safety regulations, and relevant legal frameworks.
Qualifications
* Proven experience as a General Manager, or in a senior leadership role, in the hospitality industry; preferably within a branded hotel environment.
* Strong financial acumen and the ability to manage budgets, forecasts, and P&L statements.
* Excellent leadership, communication, and interpersonal skills with a demonstrated ability to motivate and inspire a team.
* In-depth knowledge of hotel operations, revenue management, and guest service excellence.
* A strategic mindset with the ability to drive performance, increase profitability, and enhance the guest experience.
* Passion for hospitality and a commitment to delivering exceptional service.
* Strong problem-solving skills and the ability to make decisions under pressure.
* A track record of success in achieving business targets and goals.
* Flexibility, adaptability, and the ability to thrive in a fast-paced environment.
About Klarent Hospitality
Klarent Hospitality operates branded hotels in key locations across the UK and Ireland. We nurture talent and smart investment to drive superior performance and growth. We offer our employees excellent opportunities to grow and develop within our portfolio along with the following benefits:
* Competitive salary and performance related bonus
* Professional development and training opportunities tailored to your individual needs
* Opportunity to be part of a forward thinking, driven team of General Managers operating across the UK&I
* Staff, Friends & Family discount within Klarent Portfolio of hotels and also within the wider Hilton network of hotels
About the Hotel
Welcome to DoubleTree by Hilton Dartford Bridge, a stylish hotel at the ‘Gateway to London.’ The hotel is located just off the M25, four miles from the Bluewater shopping centre, and about 17 minutes from Central London by rail from Ebbsfleet International station.
We greet guests with a warm DoubleTree cookie at check-in. Rooms offer modern décor, with amenities including LCD TV, work desk, and WiFi. Deluxe rooms and suites provide additional comforts. QE2 Restaurant offers international cuisine and views of the Dartford Bridge, with QE2 Bar and QE2 Lounge for drinks and light bites. The hotel features a fitness centre, a 15m pool, spa facilities, and conference rooms for events.
For event planning, eight meeting and conference rooms are available, with the Queen Elizabeth Suite suitable for larger events.
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