Quality Improvement Programme Manager
Closing date: 07 May 2026.
Are you ready to make a transformative impact on healthcare and shape the future of patient care? Join our Quality Improvement Hub and drive positive changes across our Trust.
Main duties of the job
Lead delivery of the new Quality Strategy and oversee large‑scale change programmes that reduce harm and improve experience for patients and staff. Collaborate with colleagues, mentor and coach teams, and champion improvement science and lean methodologies at all levels.
Qualifications
* Master's level education or equivalent senior‑level experience in a specialist area; recognised improvement advisor training; IT skills equivalent to ECDL; evidence of continuous professional development.
* Ability to build credibility across all levels, including senior managers and clinicians; negotiate complex, sensitive information with stakeholders and present it to influential groups.
* Proficient Excel skills for presenting time‑series data, problem solving, and responding to sudden demands.
* Experience planning over short, medium and long‑term using project principles and tools such as PRINCE2.
* Strong prioritisation skills and ability to lead others’ activities; utilise initiative to recommend actions to executive sponsors and make autonomous decisions under tight, changing timelines.
* Excellent knowledge of Quality Improvement Methodology, including Deming’s System of Profound Knowledge, IHI Model for Improvement, Driver Diagrams, PDSA, process mapping, Breakthrough Series Collaboratives, Statistical Process Control, data‑driven improvement, and statistical measurement.
* Experience in Quality Improvement within a healthcare setting.
* Proven mentorship/ coaching and facilitation skills, guiding teams to achieve results and learn through practice.
* Strong analytical capabilities: process/problem analysis, challenging existing thinking, and generating improvements; adept at advising on contentious issues; strategic thinking to anticipate and resolve problems.
* Ability to interpret national policy and incorporate it into improvement initiatives.
* Designing and managing improvement programmes; delivering training to individuals or groups, both informal and classroom settings; mentoring and coaching other team members.
* Knowledge of improvement methods such as LEAN and Factorial Design.
* Experience with award or grant applications; evidence of leading journal article writing.
* Postgraduate (or working towards) qualification in project or business management.
* Leadership of change in complex systems.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and requires Disclosure and Barring Service checks.
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