Employer heading
Band 3
Cornwall Partnership NHS Foundation Trust.
We pride ourselves in striving to be an employer of choice.
Strategic Themes
Great Care
* Care based on what matters to people.
* Care provided at home or close to home.
* Improvement through learning, research and innovation.
* Prevention and alternatives to hospital.
Great Organisation
* Buildings that support health and wellbeing.
* Technology enabled care.
* Care teams are supported by responsive corporate services.
* Safe, efficient, effective and productive.
Great People
* A place people love to work and feel valued.
* Living our values with staff (all voices count).
* Attract, grow and develop talent.
* Leaders with compassion, who continuously learn and listen.
Great Partner
* Encourage and enable effective partnerships.
* Joined-up community services.
* Work with others to maximise workforce opportunities.
* Reduce our impact on the environment.
At the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement whether that’s job share, part time or another flexible pattern. In addition, although the role advertised may have a ‘home’ office base indicated, we remain committed to supporting flexibility around workplace locations. If it works for the service, we will do our best to make it work for you.
The successful applicant will be an NHS employee and may therefore have contact with vulnerable service users. During the COVID-19 pandemic, it has been necessary to take significant steps to protect the health and safety of our staff, service users and those attending our sites. Unless exempt, we encourage and support staff to be vaccinated as this remains the best line of defence against COVID-19.
Job overview
An exciting opportunity for a self-motivated, highly organised, adaptable and enthusiastic individual to join our service and support the Penwith Integrated Community Manager (ICM) as their Secretary, based in Hayle. The role also includes supporting the wider West ICMs and leads.
The ICMs help to manage and support the Adult Community Services, including Community Nurses, Community Therapists, Homefirst, and other community teams. It is essential that the applicant has effective organisational, communication, and interpersonal skills, can prioritise work, handle difficult situations, and has a flexible approach to working as part of a team. You should be able to integrate well with existing teams, support their functions, and demonstrate a caring and sensitive approach, with clear communication skills.
Main duties of the job
The purpose of the post is to support the Integrated Community Manager with secretarial duties to help deliver key functions within the integrated community. This involves liaising with teams and partners while maintaining confidentiality, supporting customer care, organising meetings, note-taking, distributing papers, and data entry.
Working for our organisation
We’re an NHS community and mental health provider Trust based in Cornwall and the Isles of Scilly, delivering community and hospital-based care to improve physical and mental health, and providing support for dementia and learning disabilities.
We are a people organisation, and your role will support the health and wellbeing of the local community. Our workforce includes over 4,000 staff, working in people’s homes, community clinics, bases, and hospitals. Our aspiration is to have great people, provide great care, and be a great place to work and partner.
Approximately 568,000 people live in our area. We work closely with partners in Devon, especially during holiday seasons when service demand increases.
Detailed job description and main responsibilities
For a detailed job description and person specification, including main responsibilities, please see ‘supporting documents’.
Person specification
Education and Qualifications
Essential criteria
* Good standard of education
* RSA Stage 3 or equivalent Typing or Word Processing
* Computer literacy with good knowledge of Microsoft Office
* Experience in a healthcare office environment
* Experience of minute-taking and organising meetings
Desirable criteria
* Audio typing
Skills and Aptitude
Essential criteria
* Excellent verbal and written communication skills
* Ability to prioritise workload and work independently
* Attention to detail and good time management
We support staff development through career conversations, CPD, leadership programmes, coaching, and more. Benefits include health and wellbeing initiatives, NHS pension, discounts, cycle schemes, and support for revalidation and professional development.
We reserve the right to close this vacancy early once sufficient applications are received. Successful applicants will be contacted via TRAC.jobs email. We value individuals with lived experience of health issues, and support applications for EU settlement status. For queries, contact our recruitment team at 01208 834644.
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