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D365 F&SCM Application Support
Hybrid, 2x on site per week in the North West
End User, Food & Beverage Sector
(Must have knowledge and hands-on experience of the Finance and Supply Chain module, but not necessarily be a guru of either)
I'm working with a long-standing client in the food & beverage sector, based in the North West, who’ve recently completed their Dynamics 365 Finance & Operations implementation. They’re now looking to bring in an F&SCM Application Support to support the ongoing stability and optimization of the platform.
I'm keen to speak with you if you have in-depth knowledge & experience within the Supply Chain Module.
This is a great opportunity to join a close-knit, collaborative team where you’ll be the go-to for D365 F&O support, playing a key role in issue resolution and continuous improvement of their application landscape.
What I'm looking for / Day 2 Day:
* Provide 1st to 3rd line support for Dynamics 365 F&SCM users.
* Troubleshoot and resolve issues related to Finance and/or Supply Chain modules.
* Log, track, and manage tickets using support tools.
* Understand business processes and how they map to D365 functionality.
* Work with end-users to gather requirements or feedback.
* Perform gap analysis and suggest system improvements.
* Configure workflows, approval processes, and security roles within F&SCM.
* Support testing (UAT, regression) for patches, upgrades, or enhancements.
* Create and maintain documentation for system changes.
* Act as a liaison between end users and technical teams or vendors.
* Provide training or guidance to users post-deployment.
* Collaborate with functional leads, project managers, or developers.
* Monitor performance of the D365 application.
* Assist with regular updates, patching, and integration checks.
* Support data integrity and assist with data migration activities if needed.
* Knowledge of General Ledger, AP/AR, Fixed Assets, Budgeting, Cash & Bank Management.
* Experience with Inventory management, Procurement & sourcing, Sales order processing, Warehouse management, Master planning.
Ideal Background:
* 3+ years D365 F&O Experience
* Good exposure to the Finance and SCM Module (not necessarily a guru)
* Strong functional understanding of sales orders, invoicing, credit control, and customer accounts.
* Confident troubleshooting issues and working with end users.
* Understanding of basic finance processes and how they tie into O2C.
* Excellent communication and documentation skills.
Benefits include 25 days annual leave + Bank Holidays, Pension Scheme, Electric Car Scheme, access to further certifications, and more.
This is a hands-on role in a supportive environment, ideal for someone who enjoys getting involved and making a real difference to daily operations. If this sounds like a good fit, I’d love to chat further.
CLICK APPLY / send your CV to raimico.hitchen@opusrs.com
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Supply Chain and Finance
Industries
* IT System Operations and Maintenance
* Food and Beverage Manufacturing
* Wholesale Food and Beverage
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