A forward-thinking housing provider in the UK is seeking a Head of Customer Experience to shape and deliver exceptional service across housing. This pivotal role involves leading customer strategy, ensuring compliance with regulatory standards, and driving continuous improvement in customer-facing services. The ideal candidate will have senior leadership experience in social housing, strong knowledge of compliance frameworks, and effective team leadership skills. A competitive salary of £60-70k is offered for this permanent position.
#J-18808-Ljbffr