Job Description:
Sloane Square Hotel, situated in the heart of Chelsea, is a boutique hotel known for its stylish accommodation and exceptional guest service. We pride ourselves in creating a welcoming and memorable experience for every guest.
We are looking for a Reception Manager that will take a good Reception Team and make them into something special. The perfect candidate will be quick thinking, hands on and focused on guest experience.
Must have:
* Supervisory and Leadership skills
* Customer Service and Communication skills
* Experience in Event Planning and Event Management
* Excellent organizational and multitasking abilities
* A friendly and professional demeanor
* Previous experience in the hospitality industry
* Fluency in additional languages is advantageous
Role Description
This is a full-time on-site role based in London for a Reception Manager. The Reception Manager will oversee daily operations at the front desk, ensuring exceptional customer service and addressing guest inquiries and complaints effectively. They will manage staff schedules, train new team members, and coordinate with other departments as needed. The role also involves managing events, planning activities, and maintaining a welcoming and efficient front desk environment.
** There is no sponsorship available for working VISA at Sloane Square Hotel, you must have the correct right to work in the U.K. to apply for this role **
Job Types:
Full-time, Permanent