Company Description
Portico is defined by our unique culture – One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging!
Our family is made up of many different people. We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in their careers.
Job Description
Portico is seeking a Front of House Coordinator for a multi-tenanted office building in Edinburgh.
The primary goal of the Front of House Coordinator is to work alongside the facilities manager and other service providers to create and maintain a positive visitor experience.
The role involves providing a friendly welcome, customer-focused assistance onsite, and a warm farewell to leave lasting impressions on visitors and tenants.
The candidate should have excellent knowledge of building operations and work closely with the client to innovate and improve services regularly.
Shifts: 40 hours per week, from 8am to 5pm, Monday to Friday.
Salary: £27,000
Qualifications
The ideal candidate will have strong attention to detail, natural initiative, and the ability to proactively manage tasks. They should be personable, flexible, and adaptable to meet the varying needs of clients. Passionate, an excellent multitasker, and the go-to person in the building, they will focus on building strong, lasting relationships with tenants.
Customer service experience is required for this role.
This is a stand-alone reception position. The successful candidate must be comfortable being the sole Portico team member onsite while being part of a larger team within the portfolio.
Additional Information
What’s in it for you?
* Excellent holiday allowance
* Pension contributions
* Life insurance
* Enhanced annual leave
* Recommend a Friend Bonus Scheme
* Thank you voucher scheme
* 24-hour personal helpline for employees, offering counselling and information services
* Access to Choices, our discounts and benefits platform with savings at high street retailers, hotels, cinemas, and more
* Training Academy providing excellent training and development opportunities
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