This role is being offered on a 12 month FTC Join us as we embark on an exciting new chapter in our brand-new office at Circle Square, Manchester. At TalkTalk, data is at the heart of every decision we make - and we’re looking for a Senior Insights Analyst who can turn data into clear, actionable insight that drives real business impact. This is a high-visibility role, working closely with senior stakeholders across the business, where your analysis will directly influence strategy and customer outcomes. What we’re looking for: Strong SQL expertise, with the ability to analyse large, complex datasets and uncover meaningful, actionable insights Proven experience delivering true insight (not just reporting), translating data into clear business recommendations Confident in managing and influencing senior stakeholders, including digital, product and commercial teams Experience mentoring and supporting junior analysts, helping to elevate team capability Strong commercial mindset, with the ability to link analysis directly to business value and decision-making What you’ll be doing: Translating analysis into clear, actionable recommendations that drive commercial decisions Deliver high-quality, insight-led analysis across operational and commercial performance, identifying opportunities for business value and clearly communicating actionable recommendations to senior stakeholders Drive data-led decision making by analysing product performance, experiments and user requirements, while partnering with Data Engineering to ensure data quality, integrity, and robust analytical approaches across the business Data, Analysis & Collaboration Define analytical approaches through user requirement gathering, while collaborating with Data Engineering to ensure robust data quality and integrity Support supplier reconciliations, dispute resolution, and P&L controls, delivering timely, accurate, and impactful analysis to empower stakeholders Partnering with senior stakeholders (including C-suite) to influence strategy Build strong relationships with senior stakeholders, using insight, storytelling and commercial understanding to influence decision-making Collaborate cross-functionally to ensure insights are relevant, actionable, and aligned to business outcomes Supporting Team Development Drive continuous improvement in analytics methods, tools, and ways of working, contributing to a high-performing, data-driven team culture Support wider Insight & Analytics initiatives while mentoring junior analysts to deliver high-quality, impactful analysis What you’ll Bring Strong technical skills Strong proficiency in SQL and MS Office tools Experience working with Databricks and Azure preferable Experience with large data sets Analytical knowledge, application & delivery Demonstrated ability to interpret and consolidate data from multiple sources Experience in delivering insights that influence strategic decisions Strong storytelling skills with the ability to translate data into actionable outputs Commercial awareness and understanding of business value creation Critical thinker with a problem-solving mindset Senior stakeholder Management Ability to work effectively with senior stakeholders and cross-functional teams Self-motivated, ambitious, and determined to make a tangible impact Experience supporting junior colleagues Ready to make an impact? If you’re passionate about turning data into meaningful insight, confident working with senior stakeholders, and enjoy mentoring others while driving real business value - we’d love to hear from you. Apply now or get in touch to learn more. Be Yourself. Make an Impact. Join Us. As a recognised Top 50 Inclusive Employer in the UK, we believe that diversity fuels innovation and success. We’re committed to building a workplace that reflects the communities and customers we serve. At TalkTalk, inclusion is part of our DNA – we’re all 100% human, and we’ve created a culture where you can truly be yourself. We’re not your traditional 9-5. We’re a dynamic, flexible workplace, and we’re excited to hear how you like to work. Whether you thrive in collaboration, focus better at home, or prefer a bit of both – let’s make it work. What We Offer Flexible hybrid working – with a minimum of 50% office presence to support teamwork and connection Collaborative office spaces designed for creative thinking and innovation Generous holiday package – 25 days annual leave, 3 wellbeing days, and your birthday off (plus the option to buy up to 10 more days!) Private healthcare for all employees Competitive pension scheme and performance-related bonus opportunities Free broadband for all employees Life event gifts – celebrating milestones like marriages and births Inclusive employee networks – open to all, supporting peer connection and thought-provoking conversations Salary sacrifice scheme – save on dental, gym, and more Big retail and leisure discounts 3 paid volunteering days a year – because making a difference matters to us too