Payroll Team Leader - Watford - £45,000 per annum + bonus - Permanent
Are you a detail-driven Payroll or Finance professional with a passion for process improvement, data integrity, and team leadership?
We’re looking for a Payroll Support Services Team Leader to join a dynamic and evolving business, playing a pivotal role in transforming how payroll and finance data is managed across the organisation. This is not a “steady state” role — it’s an opportunity to drive change, optimise processes, and lead a team through transformation.
Why this role stands out:
* Opportunity to redesign workflows and improve operational efficiency
* High visibility role working closely with Finance, Payroll, and Commercial teams
* Real ownership of data integrity and system optimisation
* Lead and develop a team while driving measurable business impact
What you’ll be doing
* Leading, mentoring, and developing a team of 5 within Payroll Support Services
* Conducting a full operational review of workflows, identifying inefficiencies, and implementing improvements
* Managing data integrity across Finance and Payroll systems, ensuring a “single source of truth”
* Overseeing timesheet, self-bill, and non-labour sales processes within strict deadlines
* Designing and documenting processes using tools such as Scribe and Vidcast
* Driving process standardisation, compliance, and scalability
* Partnering with internal stakeholders to support business performance and decision-making
What success looks like
* Streamlined processes and improved team productivity within the first 90 days
* Reduced data errors and faster reconciliation across systems
* 100% adherence to SLAs and critical payroll/timesheet deadlines
* A more efficient, scalable team structure aligned to business demand
What we’re looking for
* Strong experience within Payroll, Finance Operations, or Shared Services
* Proven ability to lead teams and manage performance
* Advanced Excel skills (data analysis, reconciliations, pivot tables)
* Experience working with Finance and Payroll systems
* A highly organised, analytical mindset with strong attention to detail
* A proactive approach with the confidence to challenge, improve, and implement change
Desirable:
* Background in process optimisation or transformation projects
What’s in it for you?
* A role where you can genuinely make an impact and drive change
* Career progression within a growing organisation
* 1 day of hybrid working