Job Title: IT Field Engineer
Location:Cornwall (Travel to customers across Cornwall)
Salary: Up to £32,000 + electric company car
Contract: Full Time
About the Role:
Are you an IT professional looking to move out from behind the desk and take your career to the next level? Were looking for an IT Field Engineer to join a dynamic team, providing on-site support, installations, and maintenance across Cornwall. This role is perfect for someone who thrives on variety, enjoys problem-solving, and wants real-world, hands-on experience.
Key Responsibilities:
* Visit client sites across Cornwall to provide IT support and troubleshooting.
* Install, configure, and maintain IT hardware and software (servers, PCs, printers, networking devices).
* Support Microsoft 365, Active Directory, and Windows environments.
* Carry out basic networking troubleshooting (TCP/IP, DNS, DHCP, routing, VLANs).
* Keep accurate records of all work and customer interactions.
* Collaborate with the Plymouth-based Support Desk on escalated issues.
* Provide excellent customer service, offering guidance and reassurance where needed.
* Participate in training and assist in onboarding new team members.
* Undertake other duties as required within the scope of the role.
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