Waythrough launched in October 2024 following the merger of Humankind and Richmond Fellowship. Our vision is to break down the barriers that stop people getting the support they need to live a life they value. We tackle poverty and disadvantage in communities, through mental health, drug and alcohol, housing and related support.
We have almost 200 services around England – and nearly 3,500 amazing staff and volunteers who run them. Every year our services support around 125,000 people.
Bringing together two big organisations is not a small task and it’ll take a while to fully integrate our systems, processes and approaches. That’s why you will notice the jobs here are still branded ‘Humankind’. Next year we’ll be fully integrating our recruitment systems but for now they are separate.
About the role
Waythrough’s Community Diversion Service is funded by the Northumbria Violence Reduction Unit supporting their vison to ensure:
“Northumbria is a place where individuals, families and communities thrive, making the most of opportunities to live, learn and work free from the fear of violence.”
Working across the Northumbria Police Force area, this exciting new service will support adults who are vulnerable and/or at risk of being involved in serious violent crime.
Summary of role
Are you passionate about making a positive impact on individuals involved in serious violent crime? We're looking for a dedicated Hospital Link Worker to work in Northumberland A and E department to play a pivotal role in our mission to support service users make positive changes to their life and reduce their likelihood of committing serious violent crime. Waythrough’s Hospital Link Workers will deliver support to individuals that present within A and E departments with injuries relating to serious violent crime and support them to access the Community Diversion Service where they will then motivate and encourage the individuals to both make positive changes to their lives and work with specialist services in order to achieve further positive outcomes.
As a Hospital Link Worker, you will be responsible for:
• Caseload Management: Effectively manage a caseload of service users, providing comprehensive support tailored to their unique needs.
• Intervention Planning: Devise, implement, and review ongoing support plans and treatment strategies in collaboration with the service users. Your role is instrumental in helping them achieve their goals.
• Collaborative Approach: Work closely with a diverse team of professionals, including fellow colleagues, family members, and significant others, ensuring a holistic and integrated approach to support.
• Goal Setting: Assist service users in setting and working towards their goals, fostering a safe and supportive environment.
This post is a Hybrid Working with shift patterns (However, there may be a need to work flexibly to account for your service user’s needs:
• Week 1: you will work 09:00 am- 17:00pm Monday-Thursday and 09:00-16:30 on Fridays, 37 hours within the community.
• Week 2: you will work 14 hours within the hospital Friday and Saturday 17:00-00:00 and 23 hours within the community (exact community hours will be arranged with your line manager)
About you
To succeed as a Hospital Link Worker at the Community Diversion Service, you will ideally have.
• A strong commitment to the well-being and rehabilitation of service users.
• Substance misuse, support work, mental health, or criminal justice work experience
• Excellent communication and interpersonal skills.
• Ability to work effectively within a multidisciplinary team.
• Knowledge of best practices in safeguarding children and vulnerable adults.
• Adherence to ethical standards and guidelines in the field.
• A full UK driving licence and access to your own car.
Please read the full Job Description and Person Specification prior to applying for this position.
For full person specifications and job details, please visit thislink.
Salary Period
Vacancy Salary Range
DBS Requirement
DBS Requirement Enhanced Adult/Child Barred
Does role require Police/Prison vetting? Not Applicable
Driving licence required for role?
Driving licence required for role? No
Applications Close Date
Applications Close Date 06 Jul 2025
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