Job overview
The post holder will work as part of the Digital and Workforce Productivity Solutions (DWPS) team to support the number of programmes and projects, working with partners to improve outcomes and the design of process and technical solutions, with the aim of addressing improved service delivery, performance and transformation for NWSSP and wider NHS in Wales.
The post holder, working with the Digital Workforce Project Manager will support the maintenance and oversight of the various programme and project groups and subgroups by providing high quality administrative support (organizing meetings, minute taking etc)
This post will be responsible for the day-to-day administration for the DWPS Team and will be the first point of contact for service users and stakeholders for the DWPS Team providing advice and resolution of basic and complex queries.
Main duties of the job
The post holder will as first point of contact, be responsible for the day-to-day administration of the DWPS Team
They will provide support to the Programme and Project Managers within DWPS and the wider team. including coordinating high profile meetings with stakeholders. Develop agendas and papers, project plan documentation, maintaining action logs and risk registers and project communications
Able to work in a fast paced environment, the post holder must have proven administrative and project support skills and be committed to providing a quality support service, working with a high degree of professionalism and be capable of managing a very diverse workload working to tight deadlines. The post holder must have excellent interpersonal and communication skills as they will be liaising with a spectrum of stakeholders. They will be expected to work independently on their own initiative with minimal supervision.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply
Working for our organisation
At NHS Wales Shared Services Partnership we expect everyone to embrace our values of Listening and Learning, Working Together, Taking Responsibility and Innovating.
Our organisation encourages an agile working approach and we pride ourselves on being a learning organisation motivated by continuous improvement.
We are committed to creating an inclusive workplace that values equality, diversity and inclusion, focussing on the wellbeing and belonging of our people.
Excellent customer service is something we strive for, for both our internal and external customers.
Offering a comprehensive benefits package, there is something for everyone. To find out more about working for us, the benefits we offer and guidance on the application process please visit
NWSSP work in an agile way where possible, all posts will have a contractual base but as part of agile ways of working that may mean working from home and other locations. We also look at how we balance flexibility with community, and how to manage opportunities to learn from each other.