We are seeking a Senior Manager – Software & IT Services to lead a small but highly capable team responsible for software development, internal IT services, and DevOps infrastructure. This is a pivotal leadership role within the organisation, shaping the tools, services, and platforms that underpin CGD's engineering, research, and operational excellence. You will collaborate closely with teams across the business‑including R&D, Operations, and Commercial‑to understand their needs, convert them into actionable priorities, and deliver robust solutions that accelerate CGD's mission.
This role is based at our Cambridge office and offers a broad remit to make a direct and lasting impact on CGD's growth and digital capabilities.
Main Responsibilities
* Lead, mentor, and expand a small cross‑functional team covering software engineering, IT services, and DevOps.
* Define team objectives, allocate work, monitor performance, and support personal development.
* Gather, analyse, and refine business requirements across R&D, test, operations, supply chain, and commercial teams.
* Translate high‑level needs into actionable plans, ensuring clear prioritisation and realistic delivery timelines.
* Communicate technical concepts effectively to a broad spectrum of stakeholders with varying technical familiarity.
Software Engineering & Tooling Development
* Oversee the development of tools, automation frameworks, APIs, and data pipelines that support CGD's product development and operational workflows.
* Direct and actively participate in the architecture and implementation of software that integrates testing instruments, microcontrollers, and internal platforms.
* Ensure adherence to high‑quality software engineering principles, including testing, documentation, CI/CD, and peer review.
IT Services & Security
* Ensure CGD teams and individuals are equipped with the systems and services required to operate effectively.
* Oversight of CGD's Foster a collaborative and empowered culture aligned with CGD's values.
Stakeholder Engagement & Requirements Management
* Act as the primary liaison for internal customers throughout the business.
* Internal IT systems, including networks, servers, cloud services, identity management and access control.
* Oversee vendor relationships and procurement for IT hardware, software, and services.
* Ensure robust cybersecurity processes are in place, including monitoring, patching, identity access management, and policy enforcement.
* Manage 3rd party service provider to maintain high uptime, reliability, and usability of IT systems across the business.
DevOps & Infrastructure
* Own CGD's cloud infrastructure, automation pipelines, and monitoring systems.
* Implement and refine infrastructure‑as‑code, CI/CD, containerisation, and cloud‑native best practices.
* Ensure scalable, secure, and efficient deployment pipelines for internal tools and platforms.
* Drive continuous improvement across DevOps disciplines.
* Supervision of the company wide AI discovery and implementation initiatives.
Essential (Technical)
* Bachelor's degree or above in an engineering, computer science, or related discipline.
* Strong experience in software development, including Python and modern web technologies.
* Proficient with software design patterns, version control (Git), and software development best practices.
* Demonstrable experience in DevOps, cloud architectures (e.g., AWS), and infrastructure‑as‑code.
* Solid understanding of IT operations, networks, systems administration, and cybersecurity principles.
* Experience designing and maintaining CI/CD pipelines.
* Familiarity with relational and non‑relational databases.
* Experience managing or developing microcontroller firmware, test automation, or instrument control is a plus.
Essential (Leadership & Non‑Technical)
* Proven experience leading software, DevOps, or IT teams.
* Excellent communication skills, capable of engaging effectively with colleagues across technical and non‑technical backgrounds.
* Ability to gather, analyse, and clarify requirements across varied stakeholders and translate them into clear priorities.
* Effective at managing expectations, negotiating priorities, and ensuring alignment across teams.
* Strong organisational skills and the ability to manage multiple initiatives in parallel.
* A proactive, self‑driven approach with a willingness to take ownership and solve novel problems.
* Fluent in English, both written and spoken.
Desirable
* Experience with instrument automation frameworks (e.g., PyVISA).
* Knowledge of communication protocols such as Modbus, TCP/IP, CAN.
* Experience with serverless architectures or Svelte/SvelteKit.
* Background in power electronics or basic circuit design.
* Experience scaling IT processes or establishing IT governance in a growing company.
Benefits
* Excellent salary.
* Share options scheme available (so you own a piece of the company!).
* Pension scheme (6% Company contribution).
* Life Assurance (3x Salary).
* Medicash Cash Plan.
* Flexible working options (both location and times).
* Annual leave allowance of 33 days (including bank holidays).
* Training and career development.
* Family friendly policies.
* Cycle to work scheme.
* EV leasing scheme.
* Volunteer leave policy.
* IP bonus scheme.
* Involvement in collaborative projects and grants with University of Cambridge and other partners.
* Recruitment referral bonus.
* Regular social events including frequent company lunches, annual summer party, Christmas party, team building and wellbeing activities.
We believe in equal opportunities. It takes a diverse and inclusive community of passionate, talented and committed people to build a system to shape the future of power electronics. We are committed to providing equal opportunities to all current and prospective employees regardless of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We believe that a more inclusive workplace, where people of different backgrounds work together, ensures better outcomes for all employees. We aspire to have a diverse workforce because, in our view, diversity enables better business outcomes. From application to interview, we place inclusion at the heart of all we do.
From application to interview, we place inclusion at the heart of all we do. Studies have shown that women tend to apply to jobs if they meet all, or almost all, of the requirements whereas men apply even if they meet only some of the requirements. If that sounds like you then please apply and we’ll provide feedback. We are well set up for collaborative hybrid working, with some members of the team working in the UK office and some from home in the UK and other cities in Europe and Asia.
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