Independent Living Assistant Coordinator – North Lanarkshire Hub (Campsie Gardens & Hillcrest Court)
You will be responsible for supporting the effective day‑to‑day operation of Independent Living services across the local hub, ensuring services are well‑resourced, consistently delivered and aligned with organisational standards. Working closely with the Independent Living Coordinator and wider team, you will help maintain consistent practice across all developments and ensure clear, effective communication within staff teams.
You will maintain regular contact with tenants to support their wellbeing, encourage social connections and identify any changes or concerns, taking appropriate action and informing others where required and with the tenant’s permission.
The role includes ensuring complaints or concerns are recorded accurately and escalated appropriately, promoting good practice across teams, and ensuring compliance with GDPR responsibilities. This role requires working flexibly across all developments within the local hub in line with service needs, ensuring continuity, consistency and a high‑quality experience for all tenants. You will assist with the smooth running of the meals service at Campsie Gardens.
Hours & Salary
* Hours of employment: 17.5 hours per week on a rota basis (Monday – Sunday) to meet needs across the hub
* Typical schedule: likely over 2.5 days per week, flexible to suit hub requirements
* Salary: £12,755.00 – £13,536.50 pro rata (£25,510 – £27,073 FTE)
About You
Relevant work experience within a housing management setting or equivalent, with responsibility for day‑to‑day management of services and people.
You should bring a genuine interest in working with older people and the ability to respond calmly to requests for assistance.
What We Offer
* Competitive salary, reviewed annually
* Enhanced Pension Scheme
* Generous holiday entitlement
* Opportunities to work flexibly
* Access to a health care benefit plan, credit union and cycle‑to‑work scheme
* Employee Assistance Programme
* Opportunity to access a wide range of learning and development activities including management & leadership programmes, job‑related training and qualifications to ensure your continuous progress.
Important Information
This post is exempt from the Rehabilitation of Offenders Act 1974 – you must disclose all unspent and relevant spent convictions.
Bield Housing & Care does not currently hold a sponsorship licence – we are unable to support visa applications at this time.
Disability Confident
Bield is a proud disability confident accredited employer. As users of the disability symbol, we guarantee to interview all disabled applicants who meet the vacancy minimum criteria.
In order to help you succeed, we will make all required reasonable adjustments to facilitate your inclusion during our recruitment and selection process. Adjustments will vary from person to person; if you wish to discuss how Bield can support you throughout the recruitment process, please get in touch.
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