Working Pattern: Monday to Friday – [hours] hours per week
About Us:
At Phoenix Medical Supplies, we pride ourselves on delivering top-class, business-relevant solutions to the UK healthcare industry. We are currently looking for a Generic Purchasing Assistant to ensure the smooth and expeditious delivery of goods and services for nominated Nupharm Direct and Numark accounts through a cohesive interface with Sales, Purchasing, Operations, and Finance. Join us and be a part of a team that really makes a difference.
Key Responsibilities:
1. Act as a primary contact for bespoke or tailored orders received from customers via Telesales or Field Sales Forces.
2. Interface with Phoenix Sales Personnel and Customers regarding receipt of Customer orders and regularly update them on order progress.
3. Coordinate with the Group Generic Category Manager or relevant Category Manager to ensure timely placement of orders with suppliers. Negotiate product and price with suppliers when requested.
4. Monitor the status of outstanding supplier orders and liaise with depot Goods In to ensure timely receipt, highlighting issues to the relevant Category Manager.
5. Oversee order collation in depot, coordinate deliveries, and respond to customer queries related to deliveries.
6. Maintain Service Level Agreement trackers, monitor performance, and produce reports to support the function.
7. Address short-dated or damaged stock queries raised by customers, coordinating with customers, depot, telesales, purchasing, and quality teams for customer returns.
8. Place orders with manufacturers as directed by the purchasing or telesales team.
9. Perform other duties as assigned by the Group Generic Category Manager.
What We’re Looking For:
1. Administrative and Commercial background, preferably with exposure to a purchasing or trading environment.
2. Good communication, literacy, and numeracy skills.
3. Strong time management and multitasking abilities. Organized and capable of working under pressure.
4. Attention to detail, positive attitude, team player, self-motivated, and willing to contribute to discussions.
5. Minimum 5 GCSEs including Maths and English.
6. Proficiency in Microsoft Office (Word, Excel, Outlook); Access is an advantage.
What We Offer:
1. 25 days (pro rata) annual leave plus bank holidays, increasing with length of service.
2. Medicash health cash plan for healthcare costs.
3. iTrent Financial Wellbeing app for flexible pay management.
4. High street discounts and offers.
5. Employee Assistance Programme (EAP).
6. Contributory Pension Scheme.
7. Fully funded accredited training through the Apprenticeship Scheme.
Note: If you are not a passport holder of the country for this vacancy, you may need a work permit. Check our Blog for more information.
Bank or payment details should not be provided when applying. All applications should be made via the 'Apply now' button.
Created on 12/07/2025 by TN United Kingdom
#J-18808-Ljbffr