Salary: 28,000.00 - 30,000.00 GBP per year + Commission package
Sales & Customer Service Executive - Cheltenham
Join a successful company with growth potential in a thriving industrial sales and service environment.
Working Hours:
* Monday to Thursday: 8:30 am - 4:30 pm
* Friday: 8:30 am - 2:00 pm
About the Role:
As a Sales & Customer Service Executive, you will drive our commercial success by delivering top-quality service to both existing and new customers. Your responsibilities include managing the full sales cycle, responding to customer inquiries, and fostering long-term relationships.
Key Responsibilities:
* Build and maintain strong customer relationships to increase sales revenue
* Research and proactively source new customers to expand the portfolio
* Present products/services to potential customers, highlighting their benefits
* Handle bespoke requests, sourcing pricing and delivery details from suppliers
* Follow up on quotations and generate reports for management
Customer Service Responsibilities:
* Process purchase orders and quotations promptly
* Provide product and service information to customers
* Resolve complaints and customer issues efficiently
* Maintain accurate records of all customer interactions
* Use the CRM system effectively to log all client calls and information
Your Skills & Attributes:
* Experience in industrial, engineering, or sales environments
* Knowledge of industrial lubricants and equipment is a plus
* Proficiency in Sage 50 is essential
If you are interested in becoming a key part of a business where your input is valued, your development is supported, and your career can flourish, please send your CV in confidence (URL removed).
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