About The Role
The Employee Relations team, part of our People Function, provides expert ER advice and support, empowering business leaders to promote a positive culture by delivering fair and consistent application of organisational policies and procedures.
Key Responsibilities
* You will act as an ER Lead on designated projects/initiatives, leading the thinking, advising on approach and managing implementation of the ER plan. Using a suite of precedents, you will compile relevant documentation to support the projects.
* You will partner the Support Office team, regularly collaborating with their HR and Senior Leadership team.
* You will enable the organisation to move towards the ER vision of empowered leaders by delivering appropriate ER upskilling sessions for business leaders, sharing learnings, insights, and data to influence policy, ensure consistency of approach, and encourage proactive employment practices.
* You will provide advice and support on managing complex ER cases and act as an escalation point for the Peoplepoint team.
* You will work with leaders at all levels within the Boots UK business.
* You will liaise with and support the legal team with Employment Tribunal claims received in respect of Boots UK.
What You'll Need To Have (must‑haves)
* A background in HR/ER, with experience managing a portfolio of complex ER cases, including disciplinary, grievance, performance management, and capability issues.
* Strong change‑management experience and a good understanding of current employment law and its application.
* Strong influencing, communication, and coaching skills.
* Commercial awareness to provide sound advice in relation to business initiatives and ER cases.
* Ability to plan and prioritise, good project‑management and IT skills.
It would be great if you also have
* Working knowledge of TUPE and redundancy legislation.
* Mediation experience.
* Professional membership of CIPD Level 5 or equivalent qualification.
Rewards designed for you
* Boots Retirement Savings Plan
* Discretionary annual bonus
* Generous employee discounts
* Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
* Flexible benefits scheme, including option to buy additional holiday, discounted gym membership, life assurance, activity passes and more.
* Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme
There's lots more in our benefits and discounts. Find out more at boots.jobs/rewards. Exclusions may apply; eligible roles only.
Please note that any salary estimates provided on third‑party sites are not endorsed by Boots and may not be accurate.
About The Boots Group
The Boots Group is a trusted leader in healthcare, pharmacy and retail, operating across 11 countries—including the UK, Ireland, Thailand and Mexico. The Boots Group brands—Boots, Boots Opticians, No7 Beauty Company, Farmacias Benavides and Alliance Healthcare—are trusted and well recognised. We are proud to be an equal‑opportunity employer, passionate about diversity and providing a positive, inclusive working environment.
What's next
If you apply, our team will be in touch to let you know the outcome of your application or to arrange next steps. Where a role is advertised as full‑time, we are open to discussing part‑time and job share options during the application process. If you require additional support as part of the application and interview process, we will provide reasonable adjustments to help you to be at your best.
Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case‑by‑case basis.
We hope to hear from you soon.
Be brilliant with Boots.
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