Are you highly organised, great with people, and confident juggling multiple priorities in a fast‑paced environment?
We're looking for a Practice Support Coordinator to join our Portman Dentex team and help ensure our dental practices receive first‑class support.
This is a key role at the heart of our operations.
You'll be the go‑to person for coordinating maintenance, repairs, and compliance visits-making sure everything is scheduled smoothly and communicated clearly to both clients and contractors.
If you're someone who loves coordinating the moving parts, enjoys helping people, and thrives in a busy, team‑focused environment, we'd love to hear from you.
Key Accountabilities
* Coordinating and booking appointments for engineers and contractors across multiple dental practices
* Clearly explaining the purpose and scope of works when arranging visits
* Acting as a friendly, professional point of contact for clients, contractors, and internal teams
* Working closely with dental practice staff to understand their needs and minimise disruption
* Keeping accurate records, schedules, and documentation
* Managing a varied workload, balancing priorities and deadlines
* Staying calm under pressure and resolving urgent issues when they arise
* Keeping everyone informed of changes, delays, or updates
Qualifications
* Experience in facilities management, property services, or a similar coordination role (desirable)
* Fantastic organisational and time‑management skills
* Excellent verbal and written communication
* Confidence building relationships with clients, engineers, and colleagues
* The ability to explain technical or operational tasks in a clear, client‑friendly way
* Strong multitasking and prioritisation skills
Other Attributes
* Client‑focused with a strong understanding of great service
* Proactive, adaptable, and always one step ahead
* Comfortable working with multiple stakeholders at different levels
Benefits
* Salary: £25,397
* 4% bonus, subject to achievement of targets
* 25 days annual leave and Bank Holidays
* Group personal pension scheme of matched contributions between 5% and 6%
* Health Cash Plan & Life assurance
* Discounts, vouchers, and financial aid programs
* Funded Training Sponsorship Scheme
Proud member of the Disability Confident employer scheme
Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).
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