Overview
Your new organisation are a global manufacturing business based in Bath who are growing their IT Operations function by adding an IT Service Management Analyst to the team. The business believes in delivering the best service management and is looking for a candidate who embodies these traits.
Responsibilities
* Focus primarily on Supplier Management, Software Asset Management and licensing as part of Service Delivery.
* Collaborate with third parties, cross-business functions and key stakeholders to improve the user experience and implement automation where possible.
* Hands-on work with platforms like ServiceNow and related ITSM tooling.
Qualifications
* Strong experience in IT Service Management, with exposure to supplier management and software asset management is ideal.
* Excellent understanding of ITIL frameworks.
* Experience with ServiceNow or similar ITSM tools and some experience with software asset management tool sets.
Benefits and Opportunities
Competitive base salary, bonus and generous wider benefits package. Opportunity to work with an exciting business that is growing and to have a long-lasting impact on a critical part of the IT Operations function.
Location and Availability
This role requires 3 days per week on site in Bath.
Application and Privacy
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