Job overview
The Integrated Community Response Service is a large multidisciplinary team made up of GPs, occupational therapists, a social worker, physiotherapists, nurses, a community matron, and support workers. The main aim of the service is to manage complex clinical cases at home, prevent unnecessary hospital admission and support early discharge of patients following an acute admission. This award-winning rapid response team provides immediate assessment, intervention, early rehabilitation and management for a broad range of patients with complex needs. All members of the team work very closely together and have a good relationship with other community teams and clinicians such as district nurses, GPs, London Ambulance Service and mental health services.
Main duties of the job
We are currently seeking a highly skilled and motivated individual to support the team to manage a complex caseload of patients and provide leadership for the administrative element of the team. Alongside these duties, as part of the senior team, you will be expected to support the junior members of the multidisciplinary team and support the clinical services manager in day-to-day management and service development.The postholder will ensure that all service procedures and processes are effective and safe and enable the service to meet its contract targets and deliver a high-quality patient experience. You must be flexible, organised and have excellent time management skills as the team priorities change frequently throughout the day.
Working for our organisation
West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services. The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation.
Our high secure services care for patients from South of England and we provide low and medium secure services across eight London boroughs. The Trust also provides mental and physical healthcare in three London boroughs (Ealing, Hounslow and Hammersmith & Fulham). We employ 4,500 staff, of whom 56% are BME. Our turnover for 2023-24 is £426m.
The Trust is rated as ‘Good’ overall by the Care Quality Commission. Forensic services are rated as ‘Outstanding’.
The Trust is an established partner and contributor in the development of the evolving North West London Integrated Care System and the Integrated Care Board. The Trust leads the NW London Children and Adolescent Mental Health provider collaborative.
Detailed job description and main responsibilities
The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached
The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.
Person specification
Qualifications
Essential criteria
1. Registered Nurse- NMC Nursing Certificate, DiP, Degree
2. Evidence of professional revalidation
3. Experience of working with/within a multi-disciplinary team
4. Experience of supervision and line management
5. Completion of advanced skills assessment course, Clinical Decision-Making course, Sepsis course, Deteriorating Patient course
6. Independent non-medical prescribing (V300)
7. Knowledge of safeguarding adults/children and completion of mandatory training
8. Practice Supervisor & Assessor
9. Palliative care qualification/proven experience / management of the dying patient
10. Specialist Practice District Nursing or Rapid Response experience
Desirable criteria
11. Management essentials
12. Recognised qualification in long term conditions e.g. CHD, COPD, Diabetes
Experience
Essential criteria
13. Experience of supervision and line management
14. Complex Case Management experience
15. Experience of audit/research evaluation
16. Experience of chairing meetings
Skills and abilities
Essential criteria
17. Extensive clinical and case management skills
18. Ability to collaborate and work effectively with multidisciplinary team, relatives, carers, other organisations and agencies to develop and deliver individualised care plans and efficient service
19. Ability to plan, manage and prioritise own workload
20. Sound leadership skills and ability to work under pressure
21. Understanding and commitment to integrated working across health and social care and demonstrate understanding of current health and social care agenda
Knowledge
Essential criteria
22. Urgent Community Response (UCR) experience or other relevant community nursing experience
Desirable criteria
23. Completion of Leadership module/ course
24. Recognised qualification in long term conditions e.g. CHD, COPD, Diabetes
Personal Attriutes
Desirable criteria
25. Applicant to hold a current valid UK Driving Licence (this criteria will be reasonably adjusted to meet requirements of a disabled applicant)