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Xcel bowl general manager

Carmarthen
New Wine
General manager
€35,000 a year
Posted: 2 March
Offer description

Xcel Bowl - Towy Community Church Carmarthen, Wales, United Kingdom

35,000

35,000

Description of Job


The church with a bowling alley...


About Xcel

Xcel Bowl operates as part of the wider Xcel Project, a Christian social enterprise initiative connected to Towy Church in Carmarthen.

We are currently in a significant season of recovery and renewal. Through Xcel 2030, we are reshaping the project so that it becomes a sustainable Centre for Mission and Restoration — strengthening preventative community pathways in areas such as training, mentoring, employment and restoration.

As part of this journey, Foodbank and Community Money Advice services are transitioning into a separate governance model, enabling Xcel to be intentionally repurposed upstream. Xcel Bowl plays a vital role in this renewal — providing both financial sustainability and a visible community presence.


The Opportunity

We are seeking a Bowling Alley General Manager to lead Xcel Bowl through our initial period of recovery and reorganisation, through to helping position the venue for long-term missional impact.

This is first and foremost a serious operational leadership role. We need someone who can run an excellent bowling alley — commercially disciplined, professionally managed and high in standards.

Alongside this, the role carries real Kingdom significance. Xcel Bowl underpins the wider renewal of the project and contributes to the formation of a missional hub in the heart of Carmarthen.


Year One Priority (2026)

Business Recovery & Reorganisation

* Stabilise operations and strengthen accountability
* Improve financial performance and cost control
* Raise customer experience and compliance standards
* Embed robust leadership structures and systems


From 2027 Onwards

As the project transitions from recovery to renewal, the General Manager will:

* Support the positioning of the venue as a base for mission and community engagement
* Contribute to shaping preventative and upstream initiatives
* Help steward the venue as a sustainable financial enabler of Kingdom work


Key Responsibilities

* Full operational and commercial leadership of the bowling alley
* Line management of Deputy Managers and team
* Budget management and financial performance
* Health & safety, food hygiene and compliance oversight
* Venue development and space improvement
* Reporting to trustees and senior leadership
* Duty management as required


Who We Are Looking For

We are seeking someone who:

* Has proven experience leading a hospitality, leisure or customer-facing venue
* Is commercially confident and performance-driven
* Can build and lead disciplined teams
* Is hands‑on, practical and resilient
* Understands how business excellence can serve Kingdom mission


Occupational Requirement

This role has an Occupational Requirement under Schedule 9 of the Equality Act 2010 for the postholder to be a committed Christian, as it involves values‑based leadership and active contribution to the mission and ministry of the organisation.


Why This Role Matters

This is not simply a venue management role. It is a pivotal leadership appointment at a moment of renewal.

The successful candidate will help stabilise and strengthen a business that underpins a wider vision: a Centre of Mission and Restoration serving Carmarthen and equipping the church of West Wales.

Come and be part of what God is doing here in West Wales.

Join us in strengthening something practical, sustainable and Kingdom-shaped - serving our community with excellence while helping build for long-term renewal.


How to Apply

Please send:

* A covering letter (maximum 2 pages) outlining your relevant experience and why you are interested in this role

Applications should be emailed to:

charlie@xcelbowl.co.uk

For a full role profile, or to arrange an informal conversation prior to applying, please also contact charlie@xcelbowl.co.uk.

The vacancy will remain open for up to 90 days however the initial review will take place on Monday 16th March 2026. Applications will be reviewed as they are received, and we may begin conversations and interviews during the advertising period. Early applications are therefore encouraged.

Xcel Bowl is a community-driven bowling and leisure venue based in Carmarthenshire, created to bring people together through fun, hospitality and purpose. More than just a bowling alley, Xcel Bowl exists to provide a safe, welcoming and high-quality space where families, young people, schools, businesses and community groups can connect.

With modern lanes, a vibrant atmosphere and an accessible food offering, Xcel Bowl delivers affordable leisure experiences without compromising on energy or excellence. Whether hosting children’s parties, corporate team‑building events, youth gatherings or open public sessions, the focus is always the same: memorable experiences in an environment that values people.

What makes Xcel Bowl distinctive is its mission. As part of the wider Xcel Project social enterprise, profits are reinvested into community impact initiatives, supporting local programmes, youth engagement and social outreach. Commercial sustainability and community transformation sit side‑by‑side — combining strong operational leadership with a clear social purpose.

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