Join to apply for the Membership Sales Manager role at Virgin Active
Join to apply for the Membership Sales Manager role at Virgin Active
Direct message the job poster from Virgin Active
Virgin Active are committed to changing people's lives for the better through wellness. Our team are dedicated to delivering a unique leisure and relaxation experience throughout all our clubs. All our team members pride themselves on incorporating Virgin Active values and ensuring the highest Brand Standards into their work, so our members can experience the finest facilities and service. So we take value in recruiting only the very best Sales Membership Manager to join our Club teams, to support in the management of our clubs.
As an Sales Membership Manager, you will lead the Experience Team to deliver outstanding members’ and prospects’ experience daily, exceeding expectations and fostering loyalty.
The Role
* Having direct accountability and responsibility for leading the Experience team, ensuring the club is fully staffed to deliver exceptional service and meet daily budgets.
* Guaranteeing prompt handling of all membership inquiries, overseeing any necessary escalations.
* Managing membership administration, maintaining accuracy and GDPR compliance.
* Being accountable for all sales for your assigned club, ensuring all sales budgets are achieved, including volume, revenue and sales mix, junior memberships and joining fee budgets.
* Monitor and track all membership results and activity levels on a daily, weekly and monthly basis by using the systems and tools provided
* Produce accurate, transparent reports and analysis as required by General Manager, Regional Business Director and the rest of the business.
* Taking on the responsibilities of the Duty Shift as needed, demonstrating flexibility and dedication to the needs of the business, leading by example in all aspects of club management.
Experience
* Strong people management and organisational skills, fostering a cohesive and high-performing team.
* Proven track record of surpassing financial targets, driving success and growth.
* Experience from a Sales/KPI driven background would be ideal.
* 30 days (including bank holidays) annual leave plus a Celebration Day – and we want you take them
* Access to The Peoples Pension, with our contributions at 3%
* Complimentary Virgin Active membership for you and a buddy. You can also get free membership for your children too, ability to take advantage of our Club V.
* We want you to love Virgin Active like we do, so you get discounts across Virgin active – everything from guest passes to 50% off PT sessions.
* You will join Virgin Family - where not only can you communicate with your colleagues across Virgin Group, but also many discounts (including Virgin Atlantic, Virgin Holidays and Virgin Media/O2) -
* Managing finances can be difficult, so we offer access to Salary Finance. They can support you with loans and savings plans, as well as help you become a personal finance expert.
* Mental health is a cornerstone of wellbeing. Our BUPA employer assistance programme is there when you need a helping hand with 4 free counselling sessions.
* We know finding a new home to rent can be stressful. We partner with Dexters who offer complimentary corporate letting services – meaning no tenant charges.
* Access to ePoints, offering loads of online discounts to retailers.
* Always wanted to take that yoga course? Well VA offer discount on all their Academy courses, trained by the very best instructors.
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Industries
Wellness and Fitness Services
Referrals increase your chances of interviewing at Virgin Active by 2x
Get notified about new Membership Sales Manager jobs in London Area, United Kingdom.
London, England, United Kingdom 1 month ago
London, England, United Kingdom 11 months ago
Area Sales Manager Window Frames, Composite Doors & GRP Roofing
Sutton, England, United Kingdom 3 weeks ago
Area Sales Manager Window Frames, Composite Doors & GRP Roofing
Enfield, England, United Kingdom 3 weeks ago
Area Sales Manager Wood Repair Resins and Fillers
Maidstone, England, United Kingdom 1 week ago
Essex, England, United Kingdom 3 weeks ago
London, England, United Kingdom 1 week ago
Events & External Affairs Manager - Membership, COVENT GARDEN RECRUITMENT
London, England, United Kingdom 2 weeks ago
London, England, United Kingdom 1 week ago
Romford, England, United Kingdom 4 days ago
London, England, United Kingdom 2 weeks ago
London, England, United Kingdom 2 weeks ago
Duty Manager - TMSS (Ticketing & Membership)
London, England, United Kingdom 1 week ago
Membership & Professional Standards Manager
North End, England, United Kingdom 3 months ago
London, England, United Kingdom 1 month ago
London, England, United Kingdom £80,000.00-£80,000.00 1 month ago
London, England, United Kingdom 1 month ago
London, England, United Kingdom 8 hours ago
London, England, United Kingdom 10 hours ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr