Join our dynamic Infrastructure Team as an Infrastructure Engineer! You'll play a crucial role in driving stability and innovation within PayPoint Group’s IT Infrastructure as we push the boundaries with next-gen cloud technology and automation.
As an Infrastructure Engineer, you'll be at the forefront of deploying new projects and enhancing our infrastructure through automation. Installing, supporting, and maintaining cutting-edge Windows and Linux technologies.
Ensuring our infrastructure meets all regulatory requirements, including PCI DSS, ISO27001, and Cyber Security Essentials.
Provide 2nd and 3rd line analysis of incidents and problems, ensuring swift and effective resolutions.
Comprehensive Analysis : Conduct Resolution, Root Cause Analysis, Impact Analysis, and Escalation in a timely manner, with detailed documentation in the ticketing platform.
Project Assistance: Support Projects and Infrastructure Delivery, contributing to successful outcomes.
Quality Assurance: Ensure consistency and quality of service, progressing all support tickets in line with operational service levels.
Update documentation, policies, and procedures, ensuring they are followed.
Proven Production Support or Project Delivery experience
Windows Server OS’s (Ideally from 2016 to 2022)
Full Windows Stack including DHCP, DNS, AD
Linux (Ideally Ubuntu, RedHat and Rocky)
Microsoft Exchange 2016
Microsoft Office 365
Microsoft Azure Stack from Compute, Networking, to Azure Active Directory
Microsoft SQL
Understanding of security in relation to network, server, applications, data and databases
Proficient in PowerShell Scripting, Bash Scripting or Python
Windows Storage Spaces and Storage Spaces Direct
Delivering projects and solutions from inception to completion
Any experience with the following software products:
The majority of this role will be remote(Hybrid) but will require some travel to our bright and modern offices in Welwyn Garden City. 25 days annual leave plus 8 bank holidays
~ Share Incentive Scheme
~ Electric Vehicle Scheme
~ Life Assurance
~ Discounts through our employee benefits platform
~ Opportunity to progress through the business
~ Employee social events, lunches and activities
~ Contributory company pension scheme.
Handepay is an equal opportunities employer and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, or age.