We use our expertise and products to craft customer experiences. Our range of services helps global brand acquire, engage and retain choice-rich customers.
© 2023 Collinson International Limited. Registered in England & Wales under registration No. 2577557
Registered address : 3 More London Riverside, London, SE1 2AQ, United Kingdom.
Collinson is the global, privately-owned company dedicated to helping the world to travel with ease and confidence. The group offers a unique blend of industry and sector specialists who together provide market-leading airport experiences, loyalty and customer engagement, and insurance solutions for over 400 million consumers.
Collinson is the operator of Priority Pass, the world’s original and leading airport experiences programme. Travellers can access a network of 1,500+ lounges and travel experiences, including dining, retail, sleep and spa, in over 650 airports in 148 countries, helping to elevate the journey into something special. We work with the world’s leading payment networks, over 1,400 banks, 90 airlines and 20 hotel groups worldwide.
We have been bringing innovation to the market since inception – from launching the first independent global VIP lounge access Programme, Priority Pass to being the first to sell direct travel insurance in the UK through Columbus Direct and creating the first loyalty agency of its kind in the travel sector with ICLP. Today we still invest heavily in innovation to ensure that we continue to deliver superior customer experiences.
Key clients include Mastercard, American Express, Cathay Pacific, British Airways, LATAM, Flying Blue, Accor, EasyJet, HSBC, Chase, HDFC.
About the Role
We’re looking for a Merchant Acquisition Manager to join our growing team and lead the expansion of our Card Linked Offers (CLO) proposition across the UK, Ireland, and Europe.
You’ll be responsible for identifying and onboarding new retail partners—particularly in-store merchants—and managing those relationships to ensure ongoing performance and value. This is an exciting opportunity for a commercially minded professional with a background in affiliate marketing, retail, or digital performance marketing.
Key Responsibilities
* Own the full sales cycle for new Card-Linked Offer (CLO) merchants — from outbound prospecting and pitching through to commercial negotiation, contract close, and onboarding
* Build and maintain a healthy sales pipeline, consistently generating new merchant opportunities and revenue
* Pitch compelling, performance-led propositions to retail brands, clearly articulating incremental value and ROI
* Close new business, securing incremental budgets and long-term commercial partnerships
* Work closely with merchant’s post-launch to optimise offer performance, identify upsell opportunities, and drive repeat spend
* Partner with internal teams (Marketing, Operations, Product) to ensure smooth activation and delivery of signed deals
* Track performance against targets, budgets, and forecasts, sharing insights with senior stakeholders
* Act as a commercial ambassador for Valuedynamx in client meetings and relevant industry events
* Support broader Retail Partnerships team as needed
About You
* Demonstrated success in new business acquisition, pipeline management, and closing deals
* Proven experience in a B2B sales, commercial, or revenue-driving role, ideally within affiliate, performance marketing, media, or SaaS
* Comfortable prospecting, pitching, negotiating, and closing with mid-to-senior stakeholders
* Strong commercial mindset with the ability to translate products into clear business value
* Experience working with targets, KPIs, or revenue goals
* Confident communicator with strong relationship-building skills
* Interest or experience in retail, e-commerce, or performance marketing (CLO experience a bonus, not essential)
* Organised, self-motivated, and comfortable working in a fast-paced, hybrid environment
* Proficient in Microsoft Word, Excel, and PowerPoint
Why Join Us
* Global Reach – Work with internationally recognised clients and programmes
* Growth Opportunity – Join a fast-scaling team in a high-impact role
* Innovative Environment – Help shape the future of customer engagement and loyalty-commerce
* Supportive Culture – Collaborate with passionate professionals in a values-led, inclusive workplace
Our mission is focused on doing good beyond profit, which for us means we seek out opportunities for our people to share in our success and that we give back to the communities and people within which we work.
Never short of ambition, the success of our business is delivered through the diverse and talented team of over 2,200 global colleagues.
Collinson is an equal opportunity employer and welcomes differences in all their forms including: colour, race, ethnicity, gender identity, sexual orientation, neurodivergence, family status, age, individuals with disabilities and people from all backgrounds, cultures and experiences as we strongly believe this contributes to our on-going success.
We are focused on continually evolving our purpose driven, high performing culture, providing an environment where our people have the opportunity to achieve their full potential and do interesting and meaningful work. Our company values are: Take Action, Do the right thing, One team and Be insight led. These help guide everything we do internally in terms of how we think, act and interact, right through to how we deliver value to our customers and clients.
In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc).
If you need any extra support throughout the interview process, then please email us at ukrecruitment@collinsongroup.com