Interim Neighbourhood Officer We are seeking an Interim Neighbourhood Officer to join a Housing Association in London and the South East. Reporting to the Area Manager, you will manage a patch across East London, delivering a high-quality and proactive housing management service to residents. Key Responsibilities: * Provide a responsive and professional tenancy management service, resolving resident queries efficiently. * Conduct property and tenancy visits to ensure compliance with tenancy agreements. * Manage low-level ASB and nuisance issues, escalating complex cases to specialist officers. * Work with the Rent Income team to address payment discrepancies and support arrears recovery. * Oversee the voids process, including advertising, shortlisting, and coordinating void works. * Liaise with the Repairs team to ensure maintenance issues are completed promptly. * Build strong relationships with residents, colleagues, and partner agencies to promote safe and sustainable communities. Requirements: * Proven experience in housing management or neighbourhood services. * Excellent communication, organisational, and problem-solving skills. * Ability to manage a varied caseload independently. * Full UK driving licence and access to a vehicle (travel across East Anglia required). * Comfortable working in a hybrid and agile environment