Sales advisor

Sales Advisor Location: County Durham Salary: £30,000 Basic OTE: £50,000 Working Pattern: Thursday – Monday An exciting opportunity has arisen for a Sales Advisor to join an award-winning housebuilder on a development in County Durham. This is a fantastic opportunity to join a highly regarded business that places customer experience at the heart of everything they do. The successful candidate will play a key role in guiding customers through one of the most important purchases of their lives, delivering an exceptional home-buying journey from initial enquiry through to legal completion and handover. The role would suit someone with a passion for customer service, strong sales ability, and the drive to deliver an outstanding customer experience. The Role • Providing an exceptional customer experience from initial enquiry through to legal completion and handover • Managing the customer journey and supporting purchasers through every stage of the buying process • Working closely with the Project Manager to deliver quality homes and an outstanding customer experience • Generating and converting sales opportunities to achieve development targets • Negotiating sales and securing reservations • Collaborating with Sales, Marketing and Project Management teams to drive visitor numbers and sales performance • Liaising with solicitors, estate agents, mortgage advisors and other stakeholders to progress transactions efficiently • Managing reservations, contracts, exchanges and completions through internal systems • Guiding customers through specification choices and options selections • Maintaining exceptional presentation standards across the sales office, show homes and development • Ensuring brand standards are consistently delivered • Producing clear and accurate correspondence and maintaining up-to-date customer records • Monitoring competitor activity and providing market feedback to management • Supporting the successful launch and ongoing promotion of the development The Person • Previous experience within New Homes Sales • Proven track record of achieving or exceeding sales targets • Strong communication and relationship-building skills • Excellent customer service skills with a genuine passion for delivering exceptional experiences • Strong negotiation and objection-handling abilities • Highly organised with excellent attention to detail • Comfortable managing multiple customers and deadlines simultaneously • Proficient with Microsoft Office and CRM systems • Commercially aware and target-driven • Adaptable and resilient within a fast-paced environment • Positive, enthusiastic and eager to learn • Full UK Driving Licence and access to own vehicle What's on Offer • £30,000 Basic Salary • OTE £50,000 • Quarterly bonus scheme worth up to £10,000 per annum • Commission on extras sales • 55p per mile mileage allowance (first 10,000 miles annually) • 25 Days Holiday plus Bank Holidays • Option to purchase up to 5 additional days annual leave • Healthcare Scheme • Company Pension Scheme Working Hours Thursday: • Summer: 12:00pm – 7:00pm • Winter: 11:00am – 6:00pm Friday – Monday: • 10:00am – 5:00pm Training & Development The successful candidate will receive a comprehensive induction programme, including training on live developments and time spent with the wider business. The company places significant emphasis on employee development and offers ongoing support, coaching and career progression opportunities. Why Join? This business has built a reputation for creating exceptional customer experiences and beautifully presented developments. With a collaborative and family-oriented culture, employees are encouraged to contribute ideas, develop their careers and play a genuine role in the success of the business. The team is close-knit, supportive and passionate about delivering outstanding homes and customer journeys, making this an excellent opportunity for someone looking to join a business with a strong culture and long-term growth plans. To find out more about this position please contact: Mobile: 07720 160978 Email: lucy.wainwright@foresiterecruitment.co.uk Lucy Wainwright | Associate Director Ref: 3459 About Us: Based in Bridgend, South Wales, Foresite Recruitment provides forward-thinking, dynamic, and tailored recruitment solutions to construction companies, developers, and housebuilders nationwide. Our team is driven by a desire to make the recruitment life cycle as hassle-free as possible. We pride ourselves on the service and experience we provide, working with the best candidates and clients from across the UK. We are an equal opportunities employer and value diversity and inclusion. We will provide reasonable support to disabled applicants throughout the recruitment process. If you require any adjustments to attend/perform in the interview, please do let us know.