Robert Half has partnered with a fastest-growing repair and maintenance company in search for a proactive People Advisor
People Advisor / ER Specialist (London & South Region)
Salary: Up to £50,000 per annum (+ car allowance)
Contract: full time | permanent
Location: London-based with 2 days per week on-site across southwest London, Kent, and Hertfordshire
This role offers real variety, impact and visibility. You'll work across three sites, partnering with frontline teams and managers in a hands-on, fast-paced, blue-collar environment. You'll also benefit from a supportive People Director who is committed to providing training, coaching and development.
About the Role
You will support, guide and coach Managers across the company to effectively manage people issues in line with internal processes and HR best practice. Expect variety, ownership and the opportunity to make a genuine difference.
Key Responsibilities
1. Manage a high-volume employee relations caseload (absence, disciplinaries, grievances, performance, flexible working, OH and more)
2. Keep accurate case updates on the HR system, providing regular stakeholder updates
3. Coach and upskill People Managers using toolkits and training sessions
4. Deliver training sessions to support manager capability
5. Provide face-to-face and remote advice on policies and people processes
6. Manage end-to-end recruitment campaigns, from advert to onboarding
7. Build strong relationships with People Partners, Managers and site teams
8. Support People Operations with HR queries and occasional admin
9. Input into policy and process reviews
10. Support people-related projects to improve the team member experience
11. Provide initial advice on non-complex Health & Safety queries
12. Act as a proud ambassador for our values throughout the employee lifecycle
What We're Looking For
13. Experience managing a high-volume ER caseload
14. Recruitment experience
15. Strong attention to detail and excellent communication skills
16. Good working knowledge of UK employment law and HR best practice
17. Experience in a contact centre or blue-collar environment (desirable but not essential)
18. CIPD Level 5 (qualified or working towards) or equivalent experience
19. Confident, resilient and able to work with a broad mix of personalities
20. Happy travelling two days per week to regional sites (travel booked via their app)
Benefits
21. 33 days holiday (including bank holidays)
22. Enhanced maternity / paternity / adoption pay
23. Life assurance
24. Health & well-being support
Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to diversity, equity and inclusion. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training.