Deputy Head Housekeeper - Luxury 5* Resort, Hampshire
Salary: Up to £38,000 per annum
We are seeking a highly motivated and experienced Deputy Head Housekeeper to join a luxury 5* resort in Hampshire. This pivotal role supports the Head Housekeeper in maintaining the highest standards of cleanliness, presentation, and guest satisfaction across the property.
Responsibilities:
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* Assist the Head Housekeeper in managing the housekeeping team and daily operations.
* Ensure all guest rooms, public areas, and back-of-house areas meet 5* standards.
* Lead, train, and motivate housekeeping staff, fostering a positive and professional working environment.
* Manage inventory, ordering, and stock control of housekeeping supplies.
* Monitor performance and ensure adherence to health and safety, hygiene, and quality standards.
* Support in recruitment, scheduling, and performance management of the housekeeping team.
* Handle guest requests, complaints, and feedback promptly and professionally.
Requirements:
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* Proven experience in a supervisory role within housekeeping, preferably in a luxury hotel or resort environment.
* Strong leadership skills and the ability to manage and motivate a team.
* Excellent attention to detail and commitment to delivering high-quality standards.
* Strong organizational and communication skills.