A leading service delivery company is seeking an Operations Director to oversee new business implementations and offshore transitions. This role is crucial for ensuring continuity of service while managing client relationships and operational performance. The ideal candidate will have extensive experience in senior-level contact center roles, vendor management, and a strong track record in leading teams through change. Exceptional skills in communication, negotiation, and stakeholder management are essential. This position is based in Greater Manchester, United Kingdom. #J-18808-Ljbffr