Job description
Visitor Experience Assistant - Cleaner
We are looking for a cleaner to work a minimum of 4 hours a week on a flexible basis, hours available between the hours of 8am to 10pm, you must have flexibility to work weekends.
Step into a world where every day is an adventure and where the wonders of nature come to life If you have a passion for animals, a love for the outdoors, and a desire to make unforgettable memories, then we have the perfect opportunity for you. Join our team at Twycross Zoo as we seek enthusiastic individuals to fill positions that promise excitement, learning, and the chance to connect with creatures great and small.
This isn't just a job—it's a chance to be a part of something extraordinary.
All welcome, no previous experience is required, so if you're enthusiastic, reliable and love helping people, and due to our location in Atherstone - have a way of getting to us under your own steam without reliance on public transport, then read on…
Our Organisation
Twycross Zoo has existed for 60 years. At the heart of what we do, the reason we exist, is to be an influential conservation and education charity, delivering on our commitments to be visitor obsessed and provide world-class animal environments and levels of husbandry. Alongside this, we strive to be an effective charity with a commercial mindset, putting our people at the heart of the organisation.
We welcome over 700,000 people every year to our 100-acre rural site near Atherstone, and are home to 400 animals, including one of the largest chimpanzee families in the UK, and our primate collection is up there with the best in the world We're the only zoo in the UK to house all four great apes and we care for many other endangered species to the highest welfare standards, including Eastern black rhino, Sumatran tigers, Amur leopards and snow leopards.
The Role
As a Cleaner, you'll be part of a small team responsible for undertaking cleaning across the Zoo premises including all visitor areas around the Zoo.
You'll work across a large area of the Zoo spanning outdoor areas and facilities in all weather conditions and your duties will include:
· Performing and documenting routine cleans and inspections of toilet facilities
· Dusting, sweeping, vacuuming, mopping and other cleaning related tasks
· Litter picking and emptying bins throughout the site
· Conducting stock counts of cleaning supplies
· Assisting with Waste Management duties when required
The Package
You'll benefit from:
* Pay rate in line with national minimum/living wage rates
* Accrued holiday pay
* Sick pay
* Uniform
* Team events
* Staff membership card giving you free entry to the Zoo on your days off
* Complimentary Twycross Zoo ticket allowance for friends and family
* 25% discount in the Twycross Zoo gift shop
* 25% discount in Twycross Zoo food and beverage outlets
* Free onsite parking
More about us
We're at the forefront of conservation, education and research, and have a strong commitment to our award-winning education programme which aims to increase the level of awareness, knowledge and understanding about the animals and their plight in the wild.
All applications for these cleaner vacancies are to be submitted online, and strictly no agency calls or agency CV submissions.
Job Type: Part-time
Pay: £12.21 per hour
Benefits:
* Company events
* Company pension
* Discounted or free food
* Employee discount
* Free parking
* Life insurance
* On-site parking
* Sick pay
* Store discount
Application question(s):
* Due to the location of the zoo, do you have access to a vehicle or a lift to get to the zoo?
* Why are you interested in working at Twycross Zoo?
* Tell us something about yourself that we wouldn't get from your CV
Work Location: In person
Application deadline: 10/11/2025