Description
The venue operations department is a fast-paced team who thrive on detail and best in class on the delivery and management of all site assets and infrastructure year-round. The estates and facilities team within this manage and maintain site wide infrastructure, including Escapade with its modern trackside accommodation and a performance-led Gallery which enjoy close-up viewing of top-level racing.
Job Purpose
We have an exciting opportunity in our Team for a Painting Technician. Reporting to the Maintenance Manager, you will be responsible for ensuring that our venue and facilities operate seamlessly at the highest standards of performance and presentation. You will work within the Maintenance Team, ensuring the venue remains fully functional, presentable, and aligned with our brand’s commitment to excellence.
Key Responsibilities
General Maintenance & Repairs:
* Perform interior and exterior painting for residential units, clubhouse areas, and common spaces.
* Prepare surfaces (e.g. filling, sanding, priming) to ensure high-quality finishes.
* Maintain and restore painted surfaces to meet the brand’s aesthetic standards.
* Select appropriate materials, tools, and finishes in line with Escapade’s premium brand.
* Conduct touch-ups and remedial painting as required
Light Maintenance Support:
* Conduct minor repairs (e.g. plumbing leaks, broken fittings, door handles, patch plastering)
* Support planned preventative maintenance (PPM) schedules.
* Assist with equipment checks, light fixture replacements, and general handyperson duties.
* Report major repair needs to Maintenance Manager and support external contractors as needed.
* Respond promptly to guest-related maintenance requests with professionalism.
Guest Service & Engagement:
* Provide professional, friendly, and responsive service to guests, promptly addressing their requests and concerns.
* Maintain a professional demeanour in all interactions, ensuring a seamless guest experience.
The above is a high-level summary of duties and is not meant to be a comprehensive description of the role. Additional ad-hoc responsibilities will arise which will be considered to form a reasonable part of the role and role requirements may be subject to change from time to time.
* Being punctual, presentable, and upholding the professional image and culture of the Silverstone Team always.
* Conscientiously completing all tasks to a high standard and within agreed time limits.
* Supporting the Silverstone Team to delivery high-standard customer experience and service.
Performance will be measured against the Personal Development Review (PDR) including:
* Quality of Work – Ensure tasks are completed to a high standard with a right-first-time mentality.
* First Time Fix – Maintain efficiency in resolving maintenance issues promptly.
* Health & Safety Compliance – Adhere to all safety protocols and ensure compliance across the site.
* Escapade Management and Staff
* Silverstone & Escapade guests
* All internal departments to support the success of our business including facilities & estates and health & safety teams.
* External third-party suppliers and contractors.
Skills, Knowledge and Expertise
* Proven experience in facilities, building, or hospitality maintenance.
* Basic skills in carpentry and general building repairs.
* Strong critical thinking skills and ability to work efficiently under pressure.
* Excellent customer service skills.
* Ability to work both independently and collaboratively within a team.
* Attention to detail and a commitment to high-quality workmanship.
* Experience in a 4-star or 5-star hotel or luxury lifestyle brand is advantageous.
* Excellent communication and people skills.
* Proficiency in Microsoft Office and relevant maintenance software.
* A flexible approach to working hours, including weekends and evenings.
* Full, clean UK driving licence.
Silverstone is committed to safeguarding and promoting the welfare of children and adults at risk and expects all team members and volunteers to share this commitment. Background checks and DBS checks at the appropriate level will be obtained prior to employment commencing.
We’re Silverstone, the UK’s leading motorsport venue for over 60 years. You probably know us as the hosts of world-class events, such as the Formula 1 British Grand Prix, MotoGP™ and Silverstone Festival.
As a true, one-of-a-kind destination, we make people feel the thrill on and beyond the track. From unforgettable business experiences at our International Conference & Exhibition Centre, to unique getaways and iconic trackside views at Escapade - we work hard to ensure each and every one of our visitors can see our personality, touch our legacy and hear our heartbeat around every single corner. And we want you to be a part of it.