Job overview
A vacancy has arisen within the Admission department for a Ward Clerk to provide clerical support to the Surgical Wards.
You will need to be self-disciplined, motivated and be empathetic to all those you come into contact with. It is essential that you can prioritise your own workload, possess sound communication skills, work as part of a team, but also exercise initiative within set parameters.
We are looking for someone who adopts the Trust's principles and values and can demonstrate where they use these values in their motivations and drivers - in particular, their compassion, willingness to put the welfare of others above their own interests, and personal accountability.
The post holder must also be computer literate.
In return we can offer you:
1. A supportive & friendly working environment
2. Active encouragement to learn and develop within your role
3. Dedicated career pathways and great opportunities for continuing professional development
4. Commitment to, and support for, your wellbeing
We look forward to receiving your application!
Main duties of the job
5. Receive general enquiries, via the telephone, email or face to-face, from, for example, patients, visitors, staff and others, possibly both internal and external.
6. Undertake basic Clerical tasks, such as:
- production and issuing of already prepared standard and routine letters
- distribution of incoming/outgoing post
- filing
- retrieval of files
- photocopying
- completion of standard Forms/Returns including the ordering of stock and supplies.
7. Type/word process routine letters and other appropriate documents.
8. Input data to relevant computerised databases
9. Ensure that both Trust and local Policies and Procedures are followed as necessary to own work
If you are currently employed by the Trust and you wish to apply for this role on a secondment basis, please seek permission from your current line manager before applying for the post.
Working for our organisation
Trust Information Pack:
Our benefits
We offer a range of benefits to support our staff including:
10. Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
11. 27 days holiday rising to 33 days (depending on NHS Trust service)
12. A variety of different types of paid and unpaid leave covering emergency and planned leave
13. Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme
14. NHS Car Lease scheme and Cycle to Work scheme
15. An extensive range of learning and development opportunities
16. Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers
For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.
Detailed job description and main responsibilities
A full description of the role is available in the attachment: job description.
Please note that if a high number of applications are received this advert may close early. You are advised to submit your application at the earliest opportunity.
Working for the Trust
Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.
Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive from different backgrounds. If there is anything we can do to make our application process more accessible to you, please contact: .
As part of seeking to become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.
Armed Forces Friendly Employer
We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promote SaBRE - Supporting Britain’s Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.
Person specification
Qualifications, Knowledge, Training and Experience
Essential criteria
17. Educated to GCSE Level or equivalent. Maths and English at C or above – or equivalent qualification/demonstrable experience.
18. Computer literacy skills to RSA2, NVQ 2 or equivalent
Desirable criteria
19. Previous Office/Administrative experience in an NHS environment
20. Previous Office/Administrative experience (1 year minimum)
21. Experience of dealing with confidential information
Skills
Essential criteria
22. Able to organise and prioritise own workload
23. Possess sound communication skills
24. Ability to function effectively as part of a Team
25. Have the ability to exercise initiative
Personal Attributes
Essential criteria
26. Self-disciplined/motivated