Date Posted: 2025-04-10
Country: United Kingdom
Location: 19 Schooner Park, Crossways Business Park, DA2 6NW, Dartford, Kent
Job Title: Operations Manager
Location: South East
Role Overview
Would you like to join a truly international, talent-driven company that values Safety, Ethics, Quality, Innovation, and Employee Opportunity?
As an Operations Manager, you'll provide overall leadership for the Field Managers, Project Managers, Testers, including EH&S. Manage these teams in efficient and safe resource allocation, Mod Execution, and delivering Customer Experience.
Daily Responsibilities
* Engage, coach, and mentor the team of managers, ensuring KPI achievement and addressing field issues.
* Mentor field managers on customer escalations and engagement strategies with field-based mechanics/engineers.
* Represent the business professionally to customers, prioritizing customer satisfaction.
* Support P&L management, guiding your team to maximize revenue.
What's on Offer
* A highly competitive salary, bonus, and company car scheme.
* Insight into strategic operations with the opportunity to make a significant impact in a competitive sector.
Candidate Requirements
* Proven track record of delivering operational results.
* Experience in managing field-based managers.
* Technologically savvy with proficiency in MS Office and cloud-based tools.
* Understanding of P&L management.
Apply today to join us and build what’s next!
We often provide transportation options for employees living in cities.
About Otis
Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people daily and maintain approximately 2.2 million units worldwide, including iconic landmarks like the Eiffel Tower, Empire State Building, Burj Khalifa, and Petronas Towers. With 69,000 employees globally, we are committed to innovation, diversity, and high performance.
Joining Otis means becoming part of an industry leader with a resilient business model, a diverse community, and opportunities for growth and development through training and programs like the Employee Scholar Program.
Our focus is on people—passengers, customers, and colleagues—and we operate based on our Three Absolutes: Safety, Ethics, and Quality. Learn more about our ESG initiatives here.
Help us #Buildwhatsnext by becoming part of our team!
Otis is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, age, or other protected classes. For accommodations, contact us at careers@otis.com.
Privacy Policy and Terms: Read here
#J-18808-Ljbffr