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Talent Acquisition Specialist at Strata - Every Moment Matters!
Fulfillment Manager – Prize & Rewards Agency | London Based + Hybrid Working
We have an exciting opening for a Spanish-speaking, Travel and Fulfillment Manager to handle bespoke travel arrangements and product fulfillment for competition winners, VIP delegates, and key clients worldwide.
Who we are
Part of the Strata Group, Element is a specialist agency creating brand experiences, prizes, and rewards for clients in media, entertainment, and branding worldwide. We create and source unique prize solutions, organize, and fulfill over 75,000 prizes across more than 40 countries.
Check out our website: Prize Agency | Incentive Prizes | Customer Rewards | Element
The Role
* Dealing courteously and attentively with queries from winners.
* Researching and booking complex travel itineraries globally.
* Providing all relevant paperwork to accounts upon bookings.
* Establishing new supplier relationships within the travel and goods industries.
* Working with suppliers to secure competitive rates and quotes.
* Meticulously maintaining and updating databases.
* Managing complex diaries.
About You
* Fluent in English and Spanish, with excellent verbal and written communication skills.
* Passionate about providing first-class customer service and eager to go the extra mile.
* Ability to work under tight deadlines and thrive under pressure.
* Enthusiastic, committed, and proactive team player.
* Exceptional organizational and problem-solving skills with attention to detail.
* Highly self-managed and able to work independently with team support.
* Excellent time management and prioritization skills.
* Numerical accuracy and proficiency with Excel and Word.
* Positive attitude and proactive approach.
For the right candidate, part-time hours (minimum 4 days a week) can be considered.
Additional Details
* Seniority level: Mid-Senior level
* Employment type: Full-time
* Job functions: Customer Service and Administrative
* Industries: Events Services, Hospitality, Travel Arrangements
Apply now or refer a friend! This job is active and accepting applications.
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