Are you looking for your next opportunity within a Systems Analyst role? Would you enjoy the pace and energy of a retail environment which is collaborative, fun and inclusive? Do you enjoy the benefits of working together in person as a team blended with the flexibility of remote working? Come and join us as a Commercial Systems Analyst!
We’re looking for a Commercial Systems Analyst to join our Commercial team supporting and maintaining our systems and data that support our Design and Installations business. This includes system releases, problem identification and supporting the end user experience.
What you’ll be doing:
Support an overall strategy and development plan to deliver the Kitchen and Bathroom (K&B) showroom commercial plan
Support implementation of all range changes into the design tool
Produce meaningful analysis from complex data sets and present them in a clear, easy to understand and concise manner
Produce comparative data analysis for measuring performance
Support the design, development, testing and deployment of system updates
Liaise with IT and external suppliers for any problem resolution and system changes
Identify opportunities to enhance user experience, drive efficiencies and reduce errors
Ensure that requests from users for assistance are handled promptly and effectively to ensure service levels are met. Ensure that users receive appropriate advice and guidance to resolve the problem, and make effective use of the facilities available to them
Recommend improvements, using data-based evidence across all business functions, including sales and finance
Work with the business to identify system improvements and to define system enhancements required to support business processes
Support development projects and implementation programme
Support mitigating risk and development opportunities identified through impact analysis
Ensure that reports are created, in a timely manner, for new activity in strategy and promotions implementation
Work with IT to ensure system issues are managed through to completion
Have analytical skills to support the development of systems, and drive and support effective reporting solutions that meet reporting requirements
Create clear training modules for new releases
Dealing with sensitive information on a daily basis
Create promotions on a regular basis
What we’re looking for:
You’ll have advanced Excel skills and be keen to learn our systems with the ability to interpret business requirements into clear functional specifications. You’ll demonstrate strong written and verbal communication skills and be motivated to achieve targets/ tight deadlines.
Ideally degree qualified or equivalent (IT or Business administration particularly desirable) you’ll have:
Extensive administration or retail experience
Excellent time and project management skills
Be highly numerate and analytical and able to analyse complex data
The ability to influence different levels of stakeholders
Excellent analytical skills and a good understanding of principles of change and risk management
Excellent attention to detail, prioritisation, planning and organisation skills
Advanced level of PC literacy including but not limited to MS Excel, SQL, and Google applications.
What can we offer you?
You’ll be supported with fantastic learning and development and have the opportunity to grow and develop your career with us.
We’ll also equip you with a benefits package that includes:
Competitive bonus
Private Medical and Life Assurance
Contributory pension scheme
Discount platform including savings and cash back at numerous retailers, savings on gym membership, cycle to work scheme
Our widely recognised wellbeing strategy is something we’re proud of at Wickes. As part of this, we offer a range of health and wellbeing benefits and support, including an Employee Assistance Programme, financial education & loans, and access to parental, menopause and fertility support.
You’ll work from our Support Centre in Watford, where our Commercial team are based, along with our other support functions. We recognise the value of bringing our teams together to collaborate, support each other and build on our amazing culture. We are also encouraging our teams to work flexibly, with a blend of remote / office working.
About Us:
Wickes is a multi-channel retailer operating in the home improvement market. With 50 years in industry, Wickes now generates revenue in excess of £1.6bn across 230 stores delivered by 8,000+ colleagues.
But it is the Wickes’ culture that is considered its best kept secret; it’s a collaborative, down to earth, fun and inclusive environment where people feel part of a winning team. All our colleagues come from different backgrounds, but what we all have in common is a determination to succeed and a passion for being the best we can be. If that sounds like you, we’ll make you feel right at home.
Are you looking for your next opportunity within a Systems Analyst role? Would you enjoy the pace and energy of a retail environment which is collaborative, fun and inclusive? Do you enjoy the benefits of working together in person as a team blended with the flexibility of remote working? Come and join us as a Commercial Systems Analyst!
We’re looking for a Commercial Systems Analyst to join our Commercial team supporting and maintaining our systems and data that support our Design and Installations business. This includes system releases, problem identification and supporting the end user experience.
What you’ll be doing:
* Support an overall strategy and development plan to deliver the Kitchen and Bathroom (K&B) showroom commercial plan
* Support implementation of all range changes into the design tool
* Produce meaningful analysis from complex data sets and present them in a clear, easy to understand and concise manner
* Produce comparative data analysis for measuring performance
* Support the design, development, testing and deployment of system updates
* Liaise with IT and external suppliers for any problem resolution and system changes
* Identify opportunities to enhance user experience, drive efficiencies and reduce errors
* Ensure that requests from users for assistance are handled promptly and effectively to ensure service levels are met. Ensure that users receive appropriate advice and guidance to resolve the problem, and make effective use of the facilities available to them
* Recommend improvements, using data-based evidence across all business functions, including sales and finance
* Work with the business to identify system improvements and to define system enhancements required to support business processes
* Support development projects and implementation programme
* Support mitigating risk and development opportunities identified through impact analysis
* Ensure that reports are created, in a timely manner, for new activity in strategy and promotions implementation
* Work with IT to ensure system issues are managed through to completion
* Have analytical skills to support the development of systems, and drive and support effective reporting solutions that meet reporting requirements
* Create clear training modules for new releases
* Dealing with sensitive information on a daily basis
* Create promotions on a regular basis
What we’re looking for:
You’ll have advanced Excel skills and be keen to learn our systems with the ability to interpret business requirements into clear functional specifications. You’ll demonstrate strong written and verbal communication skills and be motivated to achieve targets/ tight deadlines.
Ideally degree qualified or equivalent (IT or Business administration particularly desirable) you’ll have:
* Extensive administration or retail experience
* Excellent time and project management skills
* Be highly numerate and analytical and able to analyse complex data
* The ability to influence different levels of stakeholders
* Excellent analytical skills and a good understanding of principles of change and risk management
* Excellent attention to detail, prioritisation, planning and organisation skills
* Advanced level of PC literacy including but not limited to MS Excel, SQL, and Google applications.
What can we offer you?
You’ll be supported with fantastic learning and development and have the opportunity to grow and develop your career with us.
We’ll also equip you with a benefits package that includes:
Competitive bonus
Save-as-you-earn scheme
Private Medical and Life Assurance
Contributory pension scheme
Colleague discount
Discount platform including savings and cash back at numerous retailers, savings on gym membership, cycle to work scheme
Our widely recognised wellbeing strategy is something we’re proud of at Wickes. As part of this, we offer a range of health and wellbeing benefits and support, including an Employee Assistance Programme, financial education & loans, and access to parental, menopause and fertility support.
You’ll work from our Support Centre in Watford, where our Commercial team are based, along with our other support functions. We recognise the value of bringing our teams together to collaborate, support each other and build on our amazing culture. We are also encouraging our teams to work flexibly, with a blend of remote / office working.
About Us:
Wickes is a multi-channel retailer operating in the home improvement market. With 50 years in industry, Wickes now generates revenue in excess of £1.6bn across 230 stores delivered by 8,000+ colleagues.
But it is the Wickes’ culture that is considered its best kept secret; it’s a collaborative, down to earth, fun and inclusive environment where people feel part of a winning team. All our colleagues come from different backgrounds, but what we all have in common is a determination to succeed and a passion for being the best we can be. If that sounds like you, we’ll make you feel right at home.
Please contact us here if you require any adjustments within the application process. If you require any reasonable adjustments at the interview stage you will have an opportunity to inform us when we invite you to interview. Please note, this link is only for reasonable adjustments required - general enquiries, or direct CV applications cannot be accepted via this form
Watch the video and find out more about inclusion at Wickes
Stefanie initially started in a part-time job in store, and has progressed to an Operations Procurement Manager
Let’s embrace the vast range of cultures and experiences within our company
Let’s harness the fresh thinking and passion this rich diversity brings to our workplace every single day
Let’s continue to treat everyone fairly and equally, regardless of his or her status
Let’s attract and nurture the very best talent at all levels
Let’s commit to always supporting a culture that reflects our vision and Winning Behaviours
We want to provide you with more choice, helping drive engagement and ultimately creating a great place to work.
Let’s embrace the vast range of cultures and experiences within our company
Let’s harness the fresh thinking and passion this rich diversity brings to our workplace every single day
Let’s continue to treat everyone fairly and equally, regardless of his or her status
Let’s attract and nurture the very best talent at all levels
Let’s commit to always supporting a culture that reflects our vision and Winning Behaviours
We want to provide you with more choice, helping drive engagement and ultimately creating a great place to work.
Let’s embrace the vast range of cultures and experiences within our company
Let’s harness the fresh thinking and passion this rich diversity brings to our workplace every single day
Let’s continue to treat everyone fairly and equally, regardless of his or her status
Let’s attract and nurture the very best talent at all levels
Let’s commit to always supporting a culture that reflects our vision and Winning Behaviours
We want to provide you with more choice, helping drive engagement and ultimately creating a great place to work.
Let’s embrace the vast range of cultures and experiences within our company
Let’s harness the fresh thinking and passion this rich diversity brings to our workplace every single day
Let’s continue to treat everyone fairly and equally, regardless of his or her status
Let’s attract and nurture the very best talent at all levels
Let’s commit to always supporting a culture that reflects our vision and Winning Behaviours
We want to provide you with more choice, helping drive engagement and ultimately creating a great place to work.
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