A C&B Server or Waiter, is responsible for serving food and beverages to guests at venues or catering events. Their duties include greeting guests and taking their orders, bringing them the correct drinks and dishes and refilling their beverages as needed.
About The Role
Winner of Hotel of the Year, Lough Erne Resort, is a luxurious 5-Star AA and NITB hotel in Enniskillen, the gateway to North West Ireland and we are currently seeing Conference and Banqueting Team Members to join our team
You role will include:
Conference & Banquet Server duties and responsibilities
Assist with the complete setup and breakdown of the banquet area.
Relay food and beverage orders.
Maintain a high level of cleanliness and awareness of Health and Safety practices.
Anticipate guests’ needs and exceed customer service expectations.
Maintain composure in a fast-paced environment.
Respond urgently and appropriately to any concerns.
Present in professional appearance and mannerisms.
Prepare coffee breaks, carts, and stations with appropriate food and beverages as stated in Banquet Event Order.
Maintaining proper dining experience, delivering items, fulfilling customer needs, removing courses, replenishing utensils, refilling glasses.
Greet all guests and owners warmly with an appropriate greeting.
Delivering Alcoholic and Non-alcoholic drinks for service to your customers table.
Prepare tables, action stations, buffets, service carts, dessert table/carts and cordial carts.
Remove china, glassware, silverware, etc. from tables at the conclusion of the meal period and deliver to the stewarding area.
Ensure each courses are cleared and tables are properly crumbed.
Required Criteria
Skills Needed
About The Company
A WORLD APART Lough Erne Resort, is the ultimate expression in old world heritage and new world luxury. Located minutes from Enniskillen, Irelands only island town, it is easily accessible from Belfast, Dublin, Derry, Donegal and Sligo Airports. Nestled on a 600 acre peninsula on the breath-taking Fermanagh Lakes, its 120 Luxury Rooms & Suites, offer stunning panoramic views from almost every vantage point. The Resort features two championship golf courses, including The Faldo Course, The Academy, The Thai Spa, 6 Conference & Meeting Rooms, a variety of innovative Dining experiences from our talented culinary team led by acclaimed Executive Head Chef Stephen Holland, combined with the adventure playground that is the Great Outdoors. Any stay at Lough Erne Resort guarantees the perfect combination of relaxation, adventure, fine food, delectable drinks and the warmest Fermanagh welcome. The resort team will work with you and your clients to curate event solutions and experiential programmes for our luxury Golf, Incentive, Meetings & Group travel products set against the incredible backdrop of the Fermanagh Lakes.
Company Culture
Careers at Lough Erne Resort
At Lough Erne Resort our recruitment philosophy is simply to recruit for attitude and train for skills.
Lough Erne Resort is committed to providing guests with the highest standards of attention and personal care. In order to deliver this we seek to employ individuals who share our passion and dedication for delivering and achieving guest excellence. Our team is dedicated and work in a service driven environment in which people come first
Need and Anticipation:
The people who work for us have the ability to anticipate the needs of our guests and must be motivated by raising service standards to the highest level attainable at all times
The Best Working Conditions:
We believe in investing in our people since it is vital that each and every person within the organization is motivated and happy. Only then can we provide the best. We offer competitive salaries and working conditions whatever your chosen field of expertise and level in the organization.
Company Benefits
You can expect excellent training and career development opportunities at Lough Erne Resort
Vacation, Paid time off, Retirement plan and/or pension, Flexible schedule, Office perks, Employee development programs, Free parking, Competitive salary, Preferential room rates, Long service recognition, Social Opportunities, Employee of the Month, Employee Recognition Scheme
Salary
£8.00 - £12.71 per hour