Are you passionate about
delivering exceptional hospitality and eager to join a dynamic team at one of
the world's leading hotel brands? We are currently recruiting for a dedicated
individual to join our team. We believe in creating memorable experiences for
our guests and we want our associates to be at their best: to care for their
holistic wellbeing, to feel a sense of belonging, to know their co-workers are
committed to a culture of respect and kindness.
The impact you’ll make: Breakfast, lunch or dinner, the best meals aren’t
just made by our brilliant chefs. They’re made even more memorable by the great
service our guests enjoy. As our Food and Beverage Supervisor, you’ll lead the
team in our Cast Iron Restaurant and Trophy Bar, you’ll make sure you and the
team know every dish on the menu, so you can make recommendations and answer
any questions customers may have. You’ll make sure their food and drinks are
served quickly, efficiently and with a smile - and if there are any issues,
you’ll deal with them right away. Thanks to you, our guests will feel well-fed,
happy and want to come back for more.
What is in it for you: In addition to receiving a competitive salary
and investment in your personal development, you will have access to an array
of perks and discounts including:
* Free Meals on Duty: Enjoy complimentary meals while at work.
* Uniform Provided: A professional uniform is supplied for all employees.
* Explore Discounts: A Marriott Discount Card that offers benefits on hotel stays
and F&B across 140 countries.
* Pension Scheme: Participation in The People’s Pension.
* Employee Assistance Programme: Free and confidential support for various challenges,
including financial advice, stress, and health issues.
* Career Development: Opportunities for career growth and internal transfers within
Marriott's global network.
* Training and Development: Access to training programs to enhance your skills and
advance your career.
Responsibilities: Here's what your journey with us entails:
* Lead by example with brilliant positive
attitude, grooming standard, body language and tone need to be positive,
supportive and on brand at all times. The role of Food Service Supervisor
is multi-functional, which is based across all venue and types of service
delivery in the hotel.
* A Food Service Supervisor will multitask
between undertaking and supervising floor service, bartending, barista,
hosting, banqueting service and banqueting rooms setups on any given day
and in any outlet as required and as directed by supervisors or managers.
* You must adhere to and supervise the
adherence by others to all guidelines provided in relation to cleaning,
sanitising and returning to usage of all tables, chairs and equipment to
ensure compliance with company guidelines. In addition, you must be fluent
with correct food handling and service procedures relating to food
hygiene, health, safety and allergy awareness.
* As a Food Service Supervisor, your
role will also include assisting management and your fellow supervisors
& associates with answering guest enquiries for reservations, taking
and positively converting groups enquiries and any additional sales/revenue
generating activities and general administration to ensure the effective
running of the F&B department.
* As Food Service Supervisor, your role
will also include creating a harmonious relationship with the culinary and
back of house teams and assisting them where necessary in order to ensure
that we are exceeding guest expectations with every visit.
* You’re expected to maintain the
cleanliness and hygiene of all F&B areas at all times and advocate
this as best practice.
Safety and Company Policies:
* Follow all company and safety and
security policies and procedures.
* Report maintenance needs, accidents,
injuries, and unsafe work conditions to the manager.
* Complete safety training and
certifications.
* Ensure uniform and personal appearance
are clean and professional.
* Maintain confidentiality of proprietary
information.
* Communicate with others using clear and
professional language.
* Develop and maintain positive working
relationships with others.
* Support the team to reach common goals.
* Listen and respond appropriately to the
concerns of other employees.
* Ensure adherence to quality expectations
and standards.
Note: This above
description is not intended to establish a total definition of the job, but an
outline of the duties.
Preferred Qualifications:
* Education: High school diploma or G.E.D.
equivalent.
* Related Work Experience: At least 1 year
of related work experience in a customer service role.
With this role you will be
working 40 hours per week over 5 days, including weekends with a variety of
early and late shifts - do you need flexibility in your life? We are happy to
discuss this with you!
Join us and be part of a team
that values excellence, sustainability, and career growth. Apply today to start
your journey with Marriott!